Metro by T-Mobile, located at 15860 Kedzie Ave, offers unbeatable prepaid plans and a selection of 5G phones from Apple, Samsung, and OnePlus. Customers consistently praise the friendly and knowledgeable staff who provide exceptional customer service. Reviews highlight how representatives exceed expectations by being patient, understanding, and quick to respond to inquiries. They take the time to listen to concerns and offer tailored solutions, demonstrating a proactive approach to problem-solving. The team is empowered to make decisions, ensuring that issues are resolved efficiently. Customers appreciate the comprehensive online support resources that make finding answers easy. Overall, Metro by T-Mobile has set a high standard in the industry, earning loyalty and trust from customers who value reliable and dedicated support. The store is highly recommended for anyone in search of excellent service while exploring prepaid plans and new phones.
