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December 2024 by luc lalanne
I will say terrible customer service. Hours horrible what business is open for 7 hours..owners is about airhead as possible dosen't know what his own storage rate is. And ask why am I an angry customer.and I guess terrible with math don't know where they got there education to then 24 hours go by calender days not hours. I guess ill.keep my wonderful words off the internet and share it with them face to face
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March 2024 by Maxine Shaw B.
Professional. Efficient. Fair. The owner/manager clearly communicated with me and my transaction went smoothly.
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October 2023 by Tom & Chris Ryan
Hard place to find. Directions were horrible
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July 2023 by Cartin Andrei
Towed my car and damaged a rim.
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April 2023 by Cassidy B.
THIS IS A PREDATORY TOWING COMPANY THAT HAS HORRIBLE BUSINESS PRACTICES. THEY ARE EXTREMELY INSULTING AND INCONSIDERATE. I had my car towed by this company within less than 2 minutes of being inside the business that I was going into. This should also be an important message to businesses that pay this company and other companies similar to this to "watch" their parking lots. All that is to me is a business caring more money than the actual humans that are parking there. When I tried calling the company to find my car and get it back there were two phone numbers I found, one on the sign, and one when I searched them. Somehow both connected to the tow truck driver who had my car. When calling this tow truck driver I was immediately met with disrespect. Initially the tow truck driver hung up on me and did not tell me where my car was. They also then began cursing at me and refused to tell me their name and said there was no supervisor to speak to. Eventually they gave an officer, over the phone, the name DJ. DJ referred to me as a fucking bitch, laughed at me, and again repeatedly hung up on me. At the tow yard we paid the due and were ready to get the car and were told that the disrespectful tow truck driver was not there. They would not allow my male friend to go and retrieve the car from the lot but would only allow my mother or I by ourselves to retrieve. My mother was uncomfortable with her or I going back there by ourselves so officers were called to escort one of us. Thankfully we did this because the tow truck driver was there in the tow lot and, "happened" to pull out of the tow lot before the officer arrived.
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March 2023 by Sherron Walker
Didn't use them but the receptionist was very polite and helpful, patient I might add as well. If ever needed, STAT will b my first call.
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March 2023 by Earl M.
ATTENTION PLEASE!!!!!!!!!! On 03/07/2023 my vehicle was towed from my apartment complex in Lansing Illinois. My vehicle was properly parked and it had a valid permit sticker on the vehicle in clear view. I had to miss work today by catching a Lyft to retrieve my vehicle. Upon arrival, I contacted Markham Police to file a Police report. Law enforcement even seen the sticker clearly on my vehicle and advised me it's nothing they can do and it's a civil matter. They should have made an arrest for vehicle theft!!!!! The African American Female at the window is extremely rude and a complete liar. I had to pay $218.00 for my vehicle and $52.00 for a Lyft. I also lost a day's pay because I had to miss work. I went to my apartment office and showed them the video of the sticker on my vehicle at the impound lot. They were so shocked!! They contacted the manager of the Tow Yard and demanded my money back. I returned to the Tow Yard and the African American lady was beyond upset that I was fighting for what's right. This act was unjust and a clear crime of theft. They started the process of the refund!!!!! I am working with someone from the media to expose these crooks!!!! If you were a victim of this company, please email me mcghee107 at yahoo. I'm working on taking civil legal action as my vehicle might have transmission damage. I have an all-wheel drive vehicle and it was not properly towed. Drag marks were left behind. Everything is documented.
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September 2022 by God fearing Man
Dont not go to this place. Durty politic and if ever a police tow in tinely park dely them. And call your own towing company. Buy law its your decision not there are tinely park police department despite what they'll try to tell you. Read up on your rights everyone.Service: Car towing
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June 2022 by Devin Jurishi
Tony was awesome and helped deliver my Harley back home to me! Dunno the ladies name at the window, but she was great too!
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April 2022 by Dariona Gholston
I wasn't exactly a fan of the prices or the fact they were closed on the weekends (In which my car was towed there) thus leaving me to pay for storage (which I understand I guess) for 3 days sat,sun, and pick up mon. But the help that I received was really good and they tried to help me out in my situation the best they could which I appreciated
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January 2022 by Carlton R. Harris
Attendant was prompt, polite and professional, and helped make an unpleasant experience a little bit better after a crash. Tow yard was orderly.
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January 2022 by L G
They are honest and kind.
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November 2021 by Carlton Harris
Attendant was prompt, polite and professional, and helped make an unpleasant experience a little bit better after a crash. Tow yard was orderly.
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September 2021 by Maxine Owens
THIEVES AND CROOKS!!!REDDIT RECOVERY!!!
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June 2021 by Pat H.
Big thumbs down here . I was in an accident , police called this company to tow the vehicle from the scene . Stat had the vehicle for about 1 1/2 days , picking up the vehicle at about 5:30 pm on a Wednesday, the repair place picked it up from Stat's yard on Friday morning , yet I was charged for 3 days storage . Also $135 to tow from Tinley to Country Club Hills , about a 15 minute drive
