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June 2024 by latoyabenson1
This is my first time using U-Haul storage services in my experience was beyond what I could have imagine despite others peoples previous reviews. At this particular location in Markham, the general manager (Tamica) along with the cashier (Nunn) made me feel like family rather than a just a customer. The atmosphere was friendly. The store was very clean, and although they did not have the unit that I wanted available at the moment, they were still able to accommodate me temporarily until the wound that I desired will be available free of charge.
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April 2024 by abraham cortez
I haven't used the service yet but it looks cheap. and timely
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January 2024 by Faith C
The young lady was very sweet and took care of us, got in and out.
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November 2023 by je dei sawse
Very Attentive to their customers
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November 2023 by Shelton O'Lidge
We're, like, a say that you haul was decent. Because they gave me in and they gave me out. The thing I didn't like is that I wanted 3 different places one time. 1 day and everybody's computer was down at every U-haul facility that I went to. But the next day, everything was up and running. It's almost like to stop the day I ask you. Is like you doing part of a job so you could rent a vehicle? But that's needs to be every place you go. Just like all the doctors paperwork. You have to fill out before you see the doctor on the doctor's. I don't like that any place I go so close it in there. You always decent and I appreciate it. Also one place I went. I waited for about 10 minutes nobody came in. I came out and I saw the guy cleaning out vehicles. It was just too people on this big giant light. He said he'd be with us minute and I said. No, thank you, I'll go someplace else cause if the person that has to wait at the desk and help clean out the vehicles. That's not good, that's not good business. I have to wait 10 or 15 minutes for him to come. Or for me to win the vehicle. Because he's helped out helping clean a vehicle. Me, more people you need more help. So no I didn't wait for him. I waited 10 minutes anything after 10 minutes is considered. Bad service thank you very much
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October 2023 by Nellie Styles
Fast, professional service, with reliable equipment.
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September 2023 by D. Brasco
Great customer service and friendly people
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September 2023 by icey payne
5stars excellent and quick customer service
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July 2023 by Joseph Hammond
The storage lockers are rather clean,,,!!! !
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July 2023 by Clarence Wallace Jr.
Good Intro?
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July 2023 by Nicole Easley
Very professional. Respectful. Helpful
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July 2023 by R J RICHMOND
Great service
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July 2023 by Jen “MzJuCee'Jae” LeMay
Employees are in their cars n on cellphones more then their working! The customer is horrid. Jessica needs to find a job she likes that isn't communicating with people face to face. Idk the last time the grounds were picked up its horribly filthy all types of garbage everywhere! I swear the 26ft truck back by the back entrance git folks living in it or on site! Their prices are enormously inflated compared to local competitors. 2 mo after moving in I received a rate increase now 6 mo later yet another...let's not mention the fees after 5 days applied or once u make up payment addtl fees are added or better yet autopay manually entered to force me current.. thought my 1st mo was free tho?!? Jessica nor Mariah are friendly, act inconveniences is a customer's presence. Can't explain initial agreement ofc175 is now n has been damaged near 300 monthly! Ask fir a call back.. it never comes! But that bill does tho! The regional district n owners need to completely clean house n start over!
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July 2023 by JuCee “MzJuicy'Jae” HizKashMereQueen
Employees are in their cars n on cellphones more then their working! The customer is horrid. Jessica needs to find a job she likes that isn't communicating with people face to face. Idk the last time the grounds were picked up its horribly filthy all types of garbage everywhere! I swear the 26ft truck back by the back entrance git folks living in it or on site! Their prices are enormously inflated compared to local competitors. 2 mo after moving in I received a rate increase now 6 mo later yet another...let's not mention the fees after 5 days applied or once u make up payment addtl fees are added or better yet autopay manually entered to force me current.. thought my 1st mo was free tho?!? Jessica nor Mariah are friendly, act inconveniences is a customer's presence. Can't explain initial agreement ofc175 is now n has been damaged near 300 monthly! Ask fir a call back.. it never comes! But that bill does tho! The regional district n owners need to completely clean house n start over!
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May 2023 by Steven Ohren
A quick in and out if you need any sort of moving or storage supplies. Prices are good too for the quality.
