Owen Ford is a dealership known for its outstanding customer service. Many reviews highlight the kindness and assistance provided by the staff, making visits enjoyable and stress-free. Customers have praised sales associates, including Lyvvea and Kiera, for their energetic and helpful approach, guiding them through the process of purchasing new and used vehicles. The team at Owen Ford is also recognized for their professionalism in handling any issues that arise, ensuring that all customers feel respected and valued. The dealership’s service team is highly praised for fixing problems quickly and efficiently, such as repairing a rattle that other shops couldn’t find and performing oil changes with great care. Customers appreciate the extra effort to help with accommodations when needed, and many recommend Owen Ford both for local residents and travelers passing through. Families visiting the dealership enjoy the friendly environment, and the staff’s dedication to customer satisfaction and community support makes it a top choice for vehicle buyers. Overall, Owen Ford continues to impress with great deals, warranties, and a team committed to providing excellent service.
Everett Pratte was really nice, made sure we had beverages. He wasn’t pushy he gave me time to think and make my decision. He was all around gave great service
January 2026
Came in looking for a vehicle and found one that fits me. Very fast and friendly service, couldn’t have asked for better service. I highly recommend Owen ford in Marshall and of course ask for shayden he is the best!!!!!
January 2026
I worked with Everett at Owen’s ford in marshal il he was very friendly and helpful with our purchase of a used jeep.
