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“As always, Greg is one of the most honest and reliable repair shops that I know. The dealership recommended some normal maintenance repairs be done at 2x the price that Greg's shop can do it, so I opted to go with Greg for he has done work on my other vehicles in the past. Upon examination, Greg called and said that the scheduled maintenance must have already been done because the timing belt and waterpump looked brand new and therefore did not need to be replaced.
Now, he "could have" said absolutely nothing to me and went ahead and replaced those parts and charged me for it. But Greg's shop did the honorable thing. The dealership or "stealership" would have no doubt replaced those parts out "because it was scheduled to be changed" and then charged me $3k for their troubles.
Thanks again Greg for I will continue to bring all of my vehicles to your shop.”
“The best around! Does not get any better. Quick response time. Customer service is top notch. If you need hauling services, rock or gravel save you time and money and call them first!!!”
“This is an excellent UHaul Neighborhood Dealer. Made the reservation with ease. Staff was courteous and professional. The check-in and out process was very easy. Would definitely recommend it.”
“We had a good experience. The people I dealt with were very nice and professional. I would have given them 5 stars but there were cigarette butts and a water bottle left from a previous renter. We had a problem with the padlock on the truck which took up a bit of time too. I spoke to Terry first about the rental part and he was very nice. We had the truck for 8 hours but ended up needing it a little longer. When I called and spoke to David he was very understanding and extremely nice. He let us keep it 2 extra hours at no charge. It was an emotional time for me. I was clearing out my mom's things from her home because she passed away before Christmas. Their prices were reasonable and they had great hours compared to other places. I will definitely use them again if I need to move.”
“Love the after hours feature!!! I rented, used, and returned truck during the whole time the office was closed because I needed a 2 hour window for short distance!! eI would like to see U-Haul let the customer know if they have a problem to access the app for help or a call for further help with less of the upselling in the interim.”
“The vehicle far exceeded my expectations for fuel efficiency, dependability, and overall performance.The staff, Blake and Carson, were over the top helpful in all respects.I highly recommend this business and their dedication to customer satisfaction.Being a business owner, I know how hard it is to find and keep really qualified and knowledgeable personal that care.V.C.Edwardsville, Illinois”
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“As a local balloon business, we are constantly renting U-Hauls for our larger orders and we LOVE renting the van from the Maryville location. Terry has always been kind and helpful to us and we appreciate him!”