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February 2024 by Xavier Harris
I went to open a businesses bank account. I even scheduled an appointment the day before but they acting like they are so busy and couldn’t open account for me.
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January 2024 by Sharon Jones
Team is awesome here!
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December 2023 by Mykael Le Flore
I came into the bank with a pretty complicated issue. The new Branch Manager Aneshia could have left me a dissatisfied customer due to the circumstances. Instead, she stated the company policies and changes that had occurred. She expressed compassion and then ….RESOLVED MY BANKING ISSUE with a smile. She is definitely an asset to this branch and saved me as a client. Thank you so much!!!! ??❤️❤️❤️
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December 2023 by Maureen Vopinek
I really like this branch. I can get what I needed to accomplish done. Most of the people are very friendly. And it's very efficient.
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November 2023 by Ms Tameka
The personal bakers at this location are horrible. Incident (1) I went in to the bank to make a "large" withdrawal and was told that only the tellers could assist me. Incident (2) I get in the long line to make the withdrawal to find out here wasn't enough cash in the draw to cash me out.The teller asks "Tina" to retrieve more cash and Tina asks aloud how much was I trying to withdraw. Are the personal bankers that ignorant!!! Once I walk out that door my $$$ is no longer FDIC approved and broadcasting my withdrawal puts me at high risk of getting robbed!!!
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May 2023 by Symone Sadé
Britney & Keisha. Worst bankers ever. Jessica helped as much as she could. Keisha have a horrible attitude and the facial expressions to match and Britney talked too fast for my dad to understand and had us come inside the store to insert the debit card for no reason to bring a manager involved when we could’ve stayed inside the car to do. Couldn’t get a cashiers check because my dad did not have his phone and they wouldn’t accept the code over the phone since my mom was at home. The dumbest thing you could ever hear. Worst location ever.
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February 2023 by R Connor
The bank has no confidence in the Internal Revenue Service as it held their check for 10 days.Update: They pushed the check through in 2 days.
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September 2022 by Kody Lathus
No one wants to help you here. I heard someone would help me in just a few minutes for over an hour. Guess I’ll go drive 30 minutes to another chase bank that will actually help me when I walk in the door
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August 2022 by Karen Comparetto
Extremely slow!! Spent 25 minutes in line today so frustrating.
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March 2022 by Roberto Rosas
As I typically only use the ATMS, I can only speak to the ATMS. During business hours, they’re fine and usually easily available and am typically greater nicely and in and out in less than 15 minutes.HOWEVER - why is it that once after business hours the indoor ATM (( the one you slide your card at the door to get access )) DOES NOT WORK!? If I go to Frankfort / Naperville / Tinley Park odds are those indoor atms after business hours are functioning.Also, why is the only available denomination $20 at the outdoor drive thru ATMS . I would suggest added in $10 denomination?As I can see from other reviews, this place needs some corporate assistance and it’s a shame that it’s one of the only chase banks in the area. This place serves about 30,000 with the surrounding suburbs.
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December 2021 by Mike B
This had to be the worst Chase branch I have ever seen. The ATM machines never work. It’s a 50-50 chance that they are working. Save yourself time and effort and go to a different location. This is absolutely ridiculous! Whoever is the manager here needs to be fired they are definitely not making sure the branch is running efficiently this is crazy
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December 2021 by Albert Lowe
Very good place to bank can be a bit of a wait sometimes.
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July 2021 by Devon Taylor
ATMS NEVER WORK SUCH A INCONVENIENCE.
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July 2021 by Morgan Snedden
Horribly slow drive through line. Waited in business line for 15 minutes while drive up line helped 5 customers. Will be taking my business to a different bank.
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June 2021 by Robert Howe
The banker we saw was very helpful, had to see him twice but he worked with us and we received what was owed. I believe his name was john.
