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April 2024 by Mary Liddell
This is far the best Chipotle restaurant we've been so far...friendly staff, clean place, generous servings, and very, very tasty Chipotle!!Our family went on a Taste of Chipotle tour around the area...And Matteson! takes the 1st place so far..They are busy, super busy during lunch and dinner hours but hey! its worth the wait! for their CHIPOTLE!!Try it, you will say the same!
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April 2024 by Markus Wilson
Not a Big fan at all of chipotle so reviews might be a little
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April 2024 by Howard White
We ordered 4 burrito bowls for pickup. My chicken burrito bowl had ONLY S-I-X pieces of chicken! What a complete destruction of a once revered brand.None of the bowls were labeled so we would know which bowl belonged to whom. Upon going in to pick up our food, there were more employees standing around in the back than were helping customers at the counter. The back kitchen was an absolute mess. A package of napkins laid strewn across the floor by the kitchen, and employees would continue to pass by as if it weren’t there.How is it Chick-Fil-Et can manage to continually hire quality staff, maintain consistent food quality, and so many of these other places seem to struggle in these areas?I am pretty sure that we will not be going to another Chipotle, definitely not this one.
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April 2024 by Tony Franklin
Me and my wife had to wait a whole 35mins before we even got to place our order
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April 2024 by Chase Bennett
Disgusting please replace that staff I open my burrito package very sloppy not rolled right tasted very slimy like it was tampered with if you don’t get this staff together, somebody is eventually going to shut this location down
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April 2024 by Maikol Akintonde
Great place for healthy food. Food is still very delicious, it was the Chicken Al Pastor today and boy is it good ?
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March 2024 by DandDash
Went here they had no sofritos, no veggies, then they tried to charge me extra for guacamole when it comes with a salad horrible customer service lazy workers
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March 2024 by Nas Brown
Food dry
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March 2024 by Courtney Woods
Watch out for this location. They add extras to your bill as if they’re collecting the extra money. Will not ever be back because I shouldn’t have to worry about a multimillion dollar company stealing from me. Counter staff also had an attitude problem last night and drowned my bowl in tomatoes so it wasn’t even good. When I say a little bit, I mean just that. She didn’t put the toppings on in my face or she would have been making it over.
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March 2024 by Jennifer Burrell
The steak was so tough my teeth were sore all day from chewing, the girl making the food wasn’t pleasant.
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March 2024 by Eric Battles
This location just recently STOPPED MILITARY DISCOUNTS and only provide it for the police. Screw this place for that!!!*Many military positions are law enforcement too. Fyi
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March 2024 by Courtney Clark
I had two negative experiences at this location! Firstly, they close at 11 pm, but they had all the food put away at 10:20, claiming they had run out of rice and were closing up. Secondly, when I got home, I found red hair in my bowl, even though I don't have red hair myself. It seems like there's a bunch of teenagers working there with no proper fast-food training, and their laziness and lack of hygiene are really off-putting.
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March 2024 by Jackie Hernandez
The staff honestly is not great. I went here on a Tuesday night and the line was long, there was only one employee taking orders and preparing the food. All of the other female employees were literally just standing around and talking. They have the worst attitude ever, they even snatched the bag from my hands. Food is good, service is absolutely terrible
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March 2024 by Rodneyka
Worse Chipotle I’ve Ever Had!! Horrible food quality. Rice over cooked. Chicken dry and sauces watery.
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March 2024 by Kelly Brown
Food was hot fast good!!