Firestone Complete Auto Care in Matteson, IL, has built a strong reputation for reliable and friendly auto care. Customers appreciate the professional attitude and knowledge of the staff, especially the manager, who is known for his integrity and clear explanations. The team is welcoming both over the phone and in person, making every visit pleasant. Many customers trust the technicians, such as Chester, who consistently keep vehicles like trucks and Hummers running smoothly. The staff is attentive and patient, often checking all tires or answering questions thoroughly, which gives customers peace of mind. Services are performed efficiently, with some customers receiving same-day work and test drives to ensure issues are fully resolved. Repeat customers often praise the store for its honesty and professionalism, noting that issues are fixed correctly the first time, and they feel valued and respected. From routine maintenance like oil changes and brake inspections to tire checks and repairs, the team provides comprehensive solutions for every vehicle. Overall, Firestone in Matteson is recognized for its friendly, trustworthy service, knowledgeable staff, and commitment to helping neighbors since 1926.
I trust everyone, especially Manager Christopher. Christopher has been working on my car for years and helps keep it running. I had referred my dad and they worked on his work truck and car. Thank everyone there.
May 2024
Professional Attitude and Knowledge about everything I needed done to my vehicle! Definitely bringing all my vehicles here!
May 2024
The customer service was very thorough and friendly and the repair work was done in a timely manner..
