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February 2024 by Rhonda Marshall
Is it just me, or does this location have all the signs of a store that will be closing down soon. We'll I will surely be visiting every week for the great deals.
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February 2024 by Nana Ward
Clerks are helpful
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Had a return. They found the return on the computer since it was a computer order. They where real quick, credited my credit card and I was done. They where really nice.
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January 2024 by Da Ron Walker
Tucked away from the main road and limited options available.
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January 2024 by greg lyons
Nice store but men section needs more inventory. Levi section is limited and needs updating and organized
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January 2024 by Stacy Whitaker
Excellent customer service from all staff!
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December 2023 by Twin 2105
great sale
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December 2023 by Agim Fejza
Great service and great employees ?
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November 2023 by Tommie G Anderson
I had a problem placing an order online. I went to the store, and the CSR gave me a number to call. My order was promptly and correctly placed over the phone.
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November 2023 by Brenda Macander
I went in to do some Christmas shopping and find a perfume I was looking for. The girl working by the perfume on Saturday 11/11/23 was wonderful! They didn't have my perfume, but she did show me places that did..I will be back more often!
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November 2023 by Ann Reed
Penney's has gone way down from years gone by. I'm 70+ and remember the quality and service was geared toward retaining customers, polite trained associates who knew the product they sold. Now, sad to say you're hard pressed to find someone who works there to help you. It reminds me of K Mart or the Five & dime..... you know what happened to them. ?. The crazy part of shopping there now is you can only check out at one counter! Suppose you get there to check out from the upper level, and something is wrong with what you brought down to checkout? You have to go alllllll the way back to where you found the item to get the right item The Eyeglass Dept. is ? great ??
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November 2023 by CHERYL RUDD
Nice store, much improved and helpful employees.
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October 2023 by Jill Giggey
Ordered online and picked up at the store. Very friendly staff, the store is clean and a good selection! Glad it's here!
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October 2023 by Nellie Styles
Great selection, convenient location, and friendly atmosphere. This is my favorite J.C. Penney's!
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August 2023 by charlene williams
I became a fan of the JC Penney in Matteson because I like to shop locally and they have nice clothes household items and jewelry!