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July 2024 by Keyanna Brown
I came into this location on 7/11 because it was in the area of a previous appointment i had and they had great reviews. When I arrived I only had to wait about 15 mins (which the young lady told me it would be a short wait). I got serviced for an oil change and I also purchased wiper blades. The service was good and I went to pay. The problem came when I swiped the wrong debit card to make a payment. I advised the lady that helped me checkout that I wanted to use a different card and swiped the correct card for the full amount of the change plus wipers which went through fine. I was given a receipt for that but then the lady said that the computer still showed I owed. Come to find out the first time I swiped (the wrong card) a part of the payment actually came out. It wasn’t clear when I swiped the 2nd card because again , it charged that card for the full amount. The lady who worked on my car ( my assumption is she was also a manager) came in and pointed out that the charge actually was reversed back to my card. I still saw the pending transaction in my account but I figured it would probably take a while to show the reversal. I also had to rush back to work as i don’t work nor live in the area. its now the 16th and i checked my account again and it still doesn’t show a reversal of the charge. I attempted to call the location to speak w management to let them know I basically was over charged (the first swipe took a portion and the second swipe took the full amount.) but the phone system is completely automated. I tried a couple different ways to get connected to the location to speak w someone but it didn’t work. Not sure how to get in touch with them to possibly get a resolve. The service and speed at this location is good i just would have liked to be able to speak with someone via phone about this specific issue.
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July 2024 by Yolanda Brown
I went to Jiffy Lube yesterday. It was a great experience. Professional to the point.
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July 2024 by Alexander Z.
I drive further just to get to this Jiffy Lube! Joy is great and runs a great crew. They're always fast, they know their stuff and they get you on your way quickly!
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July 2024 by Jayda Nicole
Very nice staff. Very knowledgeable and helpful with my experience and services.
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June 2024 by Angel McKissick
Great customer service! Definitely would recommend.
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June 2024 by tracy bell
Joy was wonderful and polite.. great service.
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May 2024 by John Brennan
Dwayne, and Joy and Rob were awesome. They kept the most spotless place and BATHROOM. I've been in many jiffy lubes (61 yrs old) and this is the first time I'm reviewing. Great job team.
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May 2024 by Tommy Rucker
Great, friendly and professional!!!
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April 2024 by Sherry Winfield
Received excellent service and appreciated truthful answers to my questions.
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April 2024 by Marvin Hinton
Good service ,from start to finish.
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April 2024 by M Hamilton
Great customer service
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April 2024 by Michael Moore
Joy was amazing and her knowledge of my situation was superb. Dwayne was outstanding and really informative and patient.
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April 2024 by Frank Italiano
Fastest service I've ever had her. In and out in less than 15 minutes. Thank you!
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April 2024 by Jarrett Pruitt
Hands down the best crew and pricing for oil change around. All day 5 star! The crew check all fluids, air in my tire, pricing was great. I’m treating to lunch I’m so happy with this crew and service. I suggest visiting and letting the team do you right.
Thank you,
Rob, Joy, Sierra, & Francisco ?
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April 2024 by Donald Moman
Quality service
