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January 2024 by Derricka B.
great customer service . friendly and warm environment. Receptionist was awesome got us in and out . No long wait .
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January 2024 by Kandis W.
I recommend mavis tires & brakes decent service polite, respectful manageable didn't hesitate to answer any questions regarding my vehicle price is very affordable thanks for assisting my vehicle needs Marcus took great care of my service needs the wait wasn't to long I recommend this location to service your vehicle needs thanks Marcus I gave you guys 5 stars well deserved ...
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October 2023 by Chris Stine
I came in for a nail in 1 of my tires & found that I was out tread on all 4 of them. I visited 4 tire dealerships before settling on Mavis. They were $200 or more cheaper than all the other guys! Manny was also great to work with. I highly recommend getting your tires here!
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September 2023 by April Miller
Jerrus was amazing. He helped me out and was very professional. Coming back for all my maintenance needs!
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September 2023 by helloitsme
Thank you Mavis in Matteson. Krista and Darnell went above and beyond to help me with my brake repair. I highly recommend Mavis in Matteson for your car repair. They are excellent mechanics along with a kind and compassionate heart. They are the real deal!
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September 2023 by Blaze Popovski
I will never use this or ANY Mavis location ever in my live.They did alignment on my car, once I pick up starring wheel not staring and car was pulling a lot more than before. I made pictures and videos that I email to them and immediately went back have their manager drive the car and verify that is wrong. Give me the number to talk to district manager that was extremally unhelpful. I decline to return my car for 2nd alignment because I feel uncomfortable having them work on my car.Service and experience was real disaster
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September 2023 by Timika Rogers
This store was great up until 2 months ago for me. The old crew is no longer there, but the service was informative and great when they were there. I had my brakes serviced 2 months ago at Mavis in Matteson, but I keep accumulating brake dust after they were supposedly fixed. I have washed my car and cleaned my rims, and it keeps coming back. I was told because they put the cheaper brake pads on, that is why. No one asked me what I wanted. I do not want to see brake dust because I know that is an indication of needing brakes. When I walked in there today and described my situation, even the man who does the intake said my brake pads maybe low and I will need brakes. I pulled out my receipt from 2 months ago and said that's funny, you guys put brakes on my car 2 months ago. Then the story changed. Now I have someone asking me do I have the original pads still on my car? Who has the original pads on a 7 year old car? You usually need brakes every 2 years. They told my daughter she needed a tune up, which was performed a week prior to Mavis saying she needed one. Watch them, and they don't care like they use to
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August 2023 by Vinvin Jonson
Service was fast friendly and excellent. Thank you for letting me know my tire had a nail in it I'm great @ thankfully ?????
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July 2023 by Tiffany Lowe
Had a great experience here today. The staff was amazing and helped with all the car needs that I had. They throughly explained everything that was needed and made sure that I left with a safe and reliable car. I will definitely return in the future.
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July 2023 by Cynthia L.
Absolutely no!! Do not waste your time or money! Horrible service and products! My daughter had brakes do there and they completely botched the repair. The tires were also damaged had h huge bubbles in the side walls. Just horrible the service was horrible. The mechanics don't know anything. ZERO stars!
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July 2023 by Sharee Johnson
The Assistant Manager Jerus was so nice and helpful. I came a little late after business hours and The crew was nice enough to install my new tire anyway. I highly recommend them for car services.
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July 2023 by Beanie Humaa
Jerris is very impressionable, great company to have while waiting. I usually feel uncomfortable being at auto shops alone, but this time was rather different. Welcoming and friendly, highly recommend.
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June 2023 by C J.
The steering wheel covers should be implemented again. When I got back in my car after the services were completed, there was black dirt all on the steering wheel AND on the area for the sunroof!!! My interior is tan colored. Now I had to clean the black marks left from the mechanic's filthy hands!! There was no need to even open my sunroof anyway!!
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May 2023 by King Ry
quick shout out to Jackie who, about two days ago helped me out in regards to my car issue. our phone conversation was great and professional. upon my arrival she took care of my situation. got me in and out in and was just all around kind and professional. in these days and times good service is kinda hard to come by however that wasn’t the case here! Again shout to her and the team at Mavis. my go to tire place
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May 2023 by King J.
New Management !!!!!!! The NEW Manager Jackie is great she took her time and helped me with all my questions and made sure i was taken care of as if i was her family that was wonderful service and ill refer them to everyone i know she brings a new vibe to the store and joy she made my bad day great again
