Quick Lane at Sutton Ford is a reliable and friendly automotive service center. The staff is described as great, friendly, courteous, and energetic, providing excellent customer service. The service department is praised for keeping customers informed about the status of their vehicles. While one reviewer had an issue with the interior cleaning after a paid service, the overall experience is positive, with the business being described as inviting, clean, and spacious. Customers appreciate the availability of beverages and clean restrooms while waiting. Despite a negative experience with scheduling an appointment, the majority of the reviews highlight the professionalism and trustworthiness of the staff, particularly Jillian, who is mentioned as being kind, patient, and providing excellent service.
I don't even own a Ford, but still prefer having my vehicle serviced here over anywhere else
April 2024
They didn't clean the inside of my car after I paid over 90 dollars for The Works. Not fair. Staff was great and other services were great too.
October 2022
Service department great. Staff friendly and courteous. Gives periodic updates on status of car.There isn't a negative thing I could make reference to about Quick Lane at Sutton.
