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December 2023 by Angela Hendersin
Made an appointment to fo in to get my battey checked that I purchased 25 months ago. Once i got there I was told that I need to pay $95 for the battery to be checked. I explained that I was there because I just got the battery checked. I was then told that I’d have to pay something for the battery as well. I tried to reiterate that I’m a regular customer here all the time due services. Was just asking to know an estimate of how much it may cost for a replacement and fees before they got started. The service manager that I work with all the time looked at me and said “Sorry Miss!” I’m thinking to myself, no need to be sorry because I’ll spend my money elsewhere. The services that I was getting in December can be canceled. All of the good experiences I’ve had killed by this one.Angela ReedVery Disappointed Customer!
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November 2023 by Martha Vazquez
Amazing client first service. Great team.
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November 2023 by Andrea Vazquez
Best experience- from service to sales everyone on the team are great!
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November 2023 by Jacob Flores
Same great service, and even better prices with the new ownership!
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September 2023 by Veronica O.
After reading all these reviews I decided not to go to this places thanks for the reviews!!! Nowadays people only think about money.
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July 2023 by Jakai M.
If Satan were in the market for a new vehicle, he would be so tortured by this experience he would go somewhere else. Salespeson Anthony is responsible for running this "Nightmare on Matteson Street" due to his unprofessional and insulting sales strategy. If you didn't plan on arguing with the staff I wouldn't put this dealership on your agenda, it would only lead to a waste of time. As someone who has been to multiple different dealerships, Hawkinson Nissan would have to reside in the depths of hell for me to even ponder the idea of writing a review that was worthy of two stars-- if they were lucky.
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April 2023 by Gabriel C.
My wife went in for an oil change and tire rotation, she drove the car home saying the car is making a loud noise. After I did an inspection, I found that both front tires lug nuts were loose I then had to take the car back to make sure nothing was damaged. I thank God she was not in a serious accident. BE CAREFUL PEOLPLE
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March 2023 by angie cruz
Great service and great staff. They keep you informed on what they are doing, done and recommend.
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March 2023 by Alexa victorious
Great service and accommodations.
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March 2023 by Linda Walton
Was with a Friend and she is always pleased with the Service she receives. Didn't have to wait as long as we thought.
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March 2023 by Nathan Rogers
Great place. Awesome service ?
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March 2023 by Valerie Lockhart
Fast service with appointment.
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March 2023 by Susan Hendley-Spears
I am very glad that my Aunt Carmen recommend the dealership. Jermiah and Josh gave me great customer service and I look forward to working with the dealership in the future Thanks.
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March 2023 by Mary S
The service technician was very polite, friendly and professional.
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March 2023 by Theresa Cooper
Why make appointment? And still being told not sure if we can get to you...wow!