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October 2023 by Jordan Harris
The one star is only because the guys that work during the day are so nice and work hard but overnight sucks and she literally smoked her cigarette and ran inside after seeing me pull up just to lock the doors and go hide I’m sorry I mean “clean”. Luckily for shell people will always need gas but I won’t try and spend anymore money at this location
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October 2023 by Meagan Savage
It’s always some different rude women in this place. It says they are open 24 hours but this morning they were closed. And a lot of other times I’ve came in they have been closed as well really weird but they definitely need to work on customer service it used to be a really nice older woman that worked here but ever since she left they’ve been lost!
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August 2023 by Jim Zavorka
The absolute worst! The big boy Employee says my kind and color of people poop on the floor in the bathroom! Purely rasesist Employees!!!
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May 2023 by Rock Hughey
On April 2, 2023, I went to the Circle K located 4755 Vollmer Road, Matteson, IL to collect my earning from a winning lottery ticket. I gave the ticket to the cashier who scanned it and informed me I was a winner. The cashier told me she needed a manager to override in order to pay me however the manager was sitting in her dark colored dodge caravan smoking. So, I returned to my vehicle and left the cashier with the ticket because she said stated was going to pay it upon return of manager. Few minutes later I observed the manager exit her vehicle and enter Circle K and I did the same. The manager informed me that she did not have enough money in her drawer to pay me and to try another store. I went to Jewels and I was informed that the ticket had already been payed out. I retuned to Circle K Shell where the same manager was and she told me that the cashier stole my money however she had since went home. The manger refused to compensate me for my loss. I called the Matteson Police and after a preliminary investigation was conducted it was determined that a Theft had occurred. I have NOT received an email or phone call from Circle K Shell even after contacting corporate office and after the manager stated she called the owner. Trying to patronize a certain ethnic group with minority ownership...smh.
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August 2022 by P. Thomas
For your safety, please be careful visiting this location. April 2022, I was carjacked at this location. The location refuses to reimburse me $75.00 for gas that spilled during the carjacking that I never received. Despite there is video footage and a police report of the crime, this location still refuses to assist with reimbursing me for gas I never received. The store manager at the time of the crime even assured me that I would not be charged for the gas. The store manager also stated there have been so many carjackings at this location that they cannot keep up. Question ~ If crime was at a high level, we didn't this location have police presence to protect their customers???Now that I have been charged for gas never received, this location is refusing to reverse the charge and directing me to call the corporate office for reimbursement. I have called corporate at least 10 x's & left messages and to date have not received a return call. Please, please stay away from this location,
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July 2021 by Jack Gaines Jr.
Needed gas for my old school car, it was kinda crowded had to wait for a pump to open up. Prices was also higher than I wanted to pay.
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July 2021 by Nick Jones
No bathroom.
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October 2020 by Henry Bwanhot
Debt card number was stolen at this location. I went there on the 9th of October to fill up and both the gas pump and the card machine in the gas station said my card was decided even though I knew there was money in it and I had used my card 20 minutes earlier. I called my bank to find out why my card was declined and they told me 2 hours after I left, there were 2 attempts to use my card.I gave Shell a call to let them know.Giving them the benefit of doubt that their employees are not in on the scam going on at that location on Vollmer rd in Matteson.
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September 2020 by Andrew Gres
It's listed as 24 hours but the doors were locked anyways. Won't be giving Shell gas stations my business anymore.
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February 2020 by Lalita Smith
Rude cashier...it's your job to take people money and allow them to earn their rewards. Ahe has a terrible attitude and seems to not want to be employed.
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January 2019 by Mishawn Bryant
It's in a convenient location right near I-57 and very well maintained. It's also well lit, so it's easy to see what's going on around you. They're also pretty good about keeping the pumps working on a regular basis.
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December 2018 by P. W.
Mid grade 2.97 go get it! ?
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January 2018 by R L II
Mid grade 2.97 go get it! 😂
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August 2016 by Barbara K.
Great location at Vollmer Road just east of I-57 that is always busy at all hours! The convenient store is well stocked and very convenient! The lone gas station has quality gas and pay at the pump. Since Vollmer was repaved- a curb prohibits westbound traffic from turning into Shell- only major drawback of location!