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October 2023 by Roy Patrick (Patrick Investments)
Walked in for a necklace repair without an appointment and was out within 10 minutes! Bright, clean facility and great customer service.HIGHLY RECOMMEND.
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August 2023 by Stress Management
On July 1st I left a ring in the morning that a female employee stated would be ready at the end of the day, once they closed they would not reopen until after the July 4th holiday.I arrived right before closing and was told they didn't have the Diamond chips in stock to repair the ring. All jewelers know what they have in stock, if they had called early I could have taken it to Cal City and had it repaired that day before other jewelers Closed, which was where I ended up going the next week and received Excellent Repair service.Sun employees were too busy rushing everyone out so they could close early and be closed several days across the holiday. The service I received was Inconsiderate & Unprofessional. I will never recommend them to anyone on social mediaAlso, I purchased a "lobster claw clasp" that I had broken on a $5,000 gold chain, it was only about 6 months ago and yesterday my chain fell off my neck, the clasp I purchased from them broke already and they Don't offer any Warranties on their workmanship, so if you get a Shoddy repair the customer just Loses their money
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July 2023 by I G
Had a great experience buying a ring for myself. Beautiful 18k gold and flawless stones.. amazing craftsmanship putting in an emerald and diamonds. Traded a gold fígaro chain for the best value I could get for the weight. Ask for Alex.
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April 2023 by David Lloyd
Best quality customer service always get good service when I shop here my big brother turned me on to this place 7 years ago and I been a loyal customer every since
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March 2023 by Sean Campbell
I have been shopping with Sun Jewelry for 24 years and I never got let down and Doug always kept his word and let me upgrade at will no problems ever. And I have great 5ct Diamond Ring from him and my Lady LOVE IT I WOULD GIVE HIM 6 stars if I could.
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January 2023 by Walter M.
On Jan 16 2023 I took my gold chain in to have the clasp changed, on a chain I've had for over thirty years. When I return to pick it up ,the instead the sales person returned to me I knew it was something wrong, it wasn't the gold chain I gave him. And of course he denied any switch had been done, I don't know what options I have other than let people know what's happening there. The nerve, of thinking they could pass off something new and cheaper for something I've had for 30 years. It's a Dame shame you can't trust anyone these days. I hope everything bad happens to them. I hate myself something told me not to leave my gold chain with them.
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November 2022 by Barbara S.
This is the second time I have had repairs to some older jewelry brought to this place. An old family heirloom ring, which I brought in quite dirty as it looked totally grey, was utterly transformed. I was about to throw it away/donate it since it originally looked like a dime store piece. But the owner told me it was actually gold so I got it cleaned. The diamond is tiny, but that is beside the point. The ring now sparkles.
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November 2022 by Atina M.
I actually like this place. They have a very large selection of charms for all sorts of chains. They do not have Jade. And their prices are not on the low end so be prepared to send as I am not a haggler. I spent abut $3000 there at one time. It was worth it. I won't post a picture as I do not want my purchases on display for safety reasons lol.
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October 2022 by Celeste Sulaiman
I got my wedding rings resized and they switched out my diamond for a fake. I thought I was going to a great place since they even took a picture of my ring when I dropped it off. No wonder they told me it would take a week just to resize my ring, they needed time to craft the fake diamond to put in my ring. Truly disappointed. Shame on Sun Jewelry for stealing peoples jewels!
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September 2022 by Tom M
My wife used Sun Jewelers to fix her Mother's Wedding ring , this was here first time going there but definitely won't be the last. She first went to a big retail store and their jewelry dept gave her a price that was literally 10x higher than Sun Jewelers.
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July 2022 by Herb Jackson Jr
Poor customer service . Charge $30 for putting two batteries and adding links to watch . After that , they didn't even put correct date and month on one watch . I'll never go back .
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April 2022 by Alexis Ann
I have been coming here for years and always have an excellent experience!! Most recently, they were able to repair and restore my mothers engagement ring and another family heirloom. I love that they carefully maintained the original style. Also super happy with the new jewelry I’ve gotten from their store (most recently a gorgeous gold bracelet). They are honest and fair.
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April 2022 by Ayana Davis
Sun Jewelers are the Absolute BEST!!!! I have been a valued customer since Lincoln Mall was up and running all the way downstairs right next to the gyro restaurant used to be in the mall...I love Gerardo! He is Amazing when it comes to fixing up the Jewels!.. I appreciate Mr Doug and the whole Crew! So therefore I will always Rock with them FOREVER!!!! they gotta friend in Me! ?.
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April 2022 by Rhea Pande
I’ve been coming here for the past few years and always love my experience at Sun Jewelers! They are so friendly and helpful in picking out the jewelry and it’s always quality! Olivia helped me pick out the perfect necklace for my sisters birthday and she loved it. Always love my pieces from them!
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April 2022 by janee janee
I've been a coming to this jewelry store for 20yrs, Back when they were in "Lincoln Mall" & even now after I've left Illinois im still a "call in customer"! Great customer service, Great prices & quality jewelry!! Alex is my all time favorite & personal jeweler!! Lay-way, Financing & Trade in's all available here!! Highly recommended 10 stars
