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June 2025 by Dr Isa E o7O Jones
It’s always exceptional
Thank You Staffs
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June 2025 by Joshua Bell
What are the USPS doing they should be fired from the Job and never worked in the other post office in a different location
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May 2025 by Kelly Garcia
Very kind and helpful
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April 2025 by Rochelle Johnson
This post office is extremely unprofessional. They lost my letter that I mailed using priority mail. I went to inquirer about it and the female staff and female supervisor (she claimed to be) were both very rude and dismissive. A male manager came out to assist me he was polite, but unhelpful. He lied and said if I file a claim he would call me with an update, I am still waiting on that call. Now I am driving to Tinley park to mail letters. I don’t trust that location anymore.
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February 2025 by Janae Reliford
This post office can never seem to delivery packages!!! They always say attempted to deliver, notice left. There is never a notice or delivery attempt! So you have to track the package down. You go to the post office, they say the package isn’t there??? Like what have y'all been doing ALL these years??? Why do I have to chase my package and do the damn job of the post office! I cannot stand this place!
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January 2025 by Michael Wroblewski
Waited for 10 minutes and not one person came to the desk. I went for a service of shipping a package and nobody cared to check the main desk. Might as well fire everyone and close this location because the people do not want to work. I had to do self checkout.
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January 2025 by Kevin Sconiers Sr
I have a practice that when I receive exceptional service, I immediately speak to a person in management to compliment the employee. Today my wife and I had to renew our passports and we needed assistance. Denishia was extremely patient, professional, and knowledgeable about the passport process. We did take the time to speak to her supervisor and manager to let the know how much we appreciated the services we received at the Matteson, Illinois post office. Thanks again Denishia!
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September 2024 by Koala Tree Service LLC
He have been missing mail around 5 times since we change to matteson in the pass year
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July 2024 by Kristin Vega
There is absolutely no reason why the people working here have to be so rude and nasty.
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July 2024 by lucas1997
Warning, there is an African-American lady who looks very idle, but her mouth won't stop.
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January 2024 by Lee Sanders
Worst attitudes!!! Everytime I go up there to get something or ship something there’s always an issue or rolling of the eyes. Non informative or willing to help! ( both African American women were rude) mind you I’m African American myself but very disrespectful and attitudy will not get my stuff shipped here !!!
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January 2024 by Marissa
These dummies delivered my package to the wrong address. I called & opened a case for my missing package. They claimed that they would send a postal worker out to look for my package but they never did. I never got my package. These people do NOT care about your missing/lost package or ANY customer concerns. Literally the WORST post office ever, not even deserving of 1 star. (I’ve had issues with this post office in the past as well!)
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December 2023 by Samuel M
This is the worst USPS office in all of my postal transactions. Most of the female staff African American) are rude, smart talking, less helpful, and display their dislike of their jobs on their faces so all could see.
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November 2023 by Rich Lawerence
I purchased a part for my Nissan through Ebay. That dealer was located in MATTESON,Illinois. The dealer had a tracking number on the same day I purchased the part on OCT.23-23. This post office let this part sit until Nov. 2-23 to ship it to me. This post office tracking when checked said package pending. The dealer tried to get information with no results from this post office. I the buyer tried also with no results.This POST OFFICE is one of the worst I have ever encounter. The person in charge of this post office should be fired. If possible I will try to file a complaint against them. Any of you in your MATTERSON town good luck with this worthless no good post office.
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August 2023 by Lora Hunt
Always fast, friendly and efficient service.
