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February 2024 by Gail Freeman
Jarrett was very informative, patient and helpful
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February 2024 by Victoria Hollins
Our customer service person, Terazzo in Matteson was absolutely the best. Well informed about products and services, friendly, answered ALL of my many questions!! We went in to talk about switching to Verizon internet and ended up switching two phone lines to Verizon and getting updated phones. I will send people to him and go back when needed! The best experience I have had in a mobile pgine store! Great job Terazzo!
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November 2023 by Linda Ousley
Jamie H from the Verizon Matteson, IIinois location is a very professional, patient, kind and understanding employee. She takes her time to fix the problems you are having with your phone. If you don't understand what she's talking about she stops whatever she is doing and go back to the beginning and go step by step again without getting frustrated with you. I recommend anyone having cell phone issues to walk in the Verizon Matteson, IIinois store and ask for Jamie H. I want to thank you Jamie H, for servicing and helping me.
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November 2023 by Leslie South
Jasmyn, terrazzo and Jarrett was Great with helping me switch over from my old company and getting my new phones set up. They had great manners and had a good attitude the whole time even though it took a while to get my info from at&t
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November 2023 by Jeniara Mcknight
I never been inside of Verizon when I went up there when they were suppose to be open, it was locked. The phone that I had the service sucked, had the phone replaced because it kept getting hot. Went to a different carrier tried to turn phone in they won't accept but keep trying to charge me 600 dollars for a phone I don't want that gets hot even though it's a replacement. Never again will I go with Verizon.
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October 2023 by Ron V
Jasmine was incredibly helpful and professional. This was by far the best experience I’ve had in dealing with Verizon . She was very polite and had a very calming and in control presence about her even though the store had become busy and she was by herself . I can’t stress enough how impressed I was with her .
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September 2023 by Ebony Lawson
I came in to the Matteson store recently due to my phone having issues and Jasmyn P provided the best customer service experience. She was the only employee on duty and managed to service 4 different groups and handled everything professionally and with a smile. She made my experience less stressful and takes pride in her work! I am surprised she is not in management.
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September 2023 by Roderick Jackson
Jarett provided wonderful information and services to me. So glad he's the person chosen to help me enhance my understanding of the capabilities of both the new phone and new tablet.
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September 2023 by Kim Maxwell
Jasmyn is a great customer service rep and deserves a raise dealing with all the customers she does and no help. She was very patient
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August 2023 by Lashane Bates
Jarrett was very helpful. He was able to help me when no one else was. He was very patient with me. It took 5 days to correct the problem and he saw it completed to the end. I would like to thank him.
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August 2023 by Jeri Rodriguez
Jarrett and jasmyn was great with helping me set up my phone replacement and get my data back. They're very well mannered and have good customer service in
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August 2023 by Ronald Conwell III
Jasmyn was a great help today! I love my phone! Very patient and helpful. It is very apprceiated. One of the very best at this Verizon store.
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August 2023 by Julie Ann Johnson
Jarett was very helpful at the Matteson store in dealing with a situation involving my bill. He got ahold of financial services directly for me. He also instructed me on getting the Verizon home internet. I definitely recommend going to this store!
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August 2023 by Gerald K
Jasmyn was great assisting me with my billing issues today. I felt more relieved and had a better understanding after coming in today.
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July 2023 by Robin Frombach
Jasmyn and Jarrett worked really well through the rush. I walked out happy with my new phone in a enough time even with the circumstances
