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June 2022 by Tina Latson Thompson
Super friendly and best prices in town! Not pushy!!
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July 2021 by Melody Tucker
Great price, selection, service! Overall excellent buying experience.
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July 2021 by Erik C.
I bought a fridge 6 months ago and spent a lot of money and no does not work and they are not a good business and rude I had a tech come to the house and demand money for visit when I called the other day no money was discussed so not a good business
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January 2021 by Lisa Tristan
Thank you Mattoon Mattress for your exceptional service !! Definitely will be returning for all my mattress needs !!
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October 2020 by David B.
I had a breakdown of my refrigerator. We called two other appliance retailers in Mattoon before calling Broadway Appliance. One advised they only work on units they've sold, and the other advised they were 2 to 3 weeks out. When we called Broadway, Tanner advised he had an opening 2 days out, which we scheduled. I had guests visiting the house at the time who were isolating due to the virus. Jessie the technician arrived at the time scheduled and was respectful and properly prepared for the situation. He provided a temporary fix to the refrigerator and stated exactly what steps he was taking, and parts he was ordering for the repair. The parts came in one day earlier than he estimated, which in turn Jessie made the repair one day earlier than he initially indicated. Jessie was quick, neat, well mannered and knowledgeable. We wholeheartedly recommend Broadway Appliance.
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July 2020 by Robert C.
Bought and Paid cash for a freezer in April , Was told then that it would be in 2 week's after we bought it , It is now July 2nd and still no freezer ! They have sold a washer that we paid cash for that they were going to deliver the next day ! They can not call us and let us know what the status is ! We have to call them ! There customer service is poor and I feel as long as they have the sale in hand and the cash they do not worry about the next step of the product !!!!!!!!!!!!! I will post a review when i receive my freezer !!!!!! I will never buy anything from them again !
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February 2020 by Karen C.
Karen Culbertson The service in the store was pleasant, friendly and helpful. The two men who delivered and installed the dryer were prompt, friendly and competent. All in all it was a very good experience. I definitely would go back for future purchases.
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July 2019 by Hugh Plappert
Thank you for helping my brother in a tight situation. I had to work from St. Paul, MN to help my brother out. Mattoon Matress gave us value and quality that worked in our limited budget. They are human and reasonable. Wish they had a store in St. Paul. Their service was quick and professional.
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June 2019 by Teresa Montgomery
Local family ran business. You can’t beat their prices for quality bedding. They have financing. Sales staff are very nice. Stands behind their products
