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July 2021 by Lori Lanman Cutright
The Mattoon Illinois CVS pharmacy’s manager was so rude. He actually called me back to ask if I hung up on him. He told me did you not hear me? Then be quiet and listen. I told him I am hanging up now and not listening to your verbal abuse.
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October 2020 by Greg Fultz
You know when you opt to be a UPS DROP OFF LOCATION and a customer comes into pick up a UPS PACKAGE it be REALLY GREAT if you actually looked for the package that said IT WAS DELIVERED instead of saying " I don't know what to tell you it's not here take it up with UPS" and then I waste time calling UPS only for them to tell me yes it was definitely DELIVERED then waste more time to go back in and tell them yes it was delivered and can you please LOOK FOR IT and to get major D
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August 2019 by Bailey Sparling
Sam in the Pharmacy has to be the nastiest person I’ve ever dealt with in customer service. I talked to her over the phone and could obviously tell she had no interest in helping me or even talking to me. Unluckily enough I went into CVS and she was the one who “helped” me. Still just as nasty and snotty as she was on the phone. Talked to my dad about it and he said he’d had the exact same experience with her every time he was in there. She needs fired immediately; no one should act the way she does with customers. On another note, there is another younger blonde girl who works in the Pharmacy who I usually work with and she is extremely nice and helpful.
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August 2019 by Ernest Bailey
Very rude management!!! When you get told that they don't need your business because an employee is hacking and gagging all over you and you request a different employee to wait on you. Total BS. That SOB needs fired yesterday!!! Are you listening Corporate?
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July 2019 by Robert Carlisle
Danielle In The pharmacy is great and she answered all of my questions ! GREAT JOB !
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June 2019 by Lynn Osborne-Ingram
Hire people with customer service skills!
