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June 2024 by Colt Roderick
Was told car was available and then was Informed they were 1.5 weeks from having one that I booked.
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June 2024 by Jeremy Mast
Good service. Clean car
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May 2024 by Chris Pedigo
After hitting a deer on the highway on a Saturday morning, we were well taken care of by this facility and very thankful that they were open on Saturday.
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April 2024 by Steve Brantley
Easy in and easy out. Didn't wait at all.
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March 2024 by E Franklin
First time renting from this this location and it was a very pleasant experience. The Rep. Lee was very detailed and helpful, he made sure that everything was clearly explained and ready for us make our trip.
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March 2024 by Kimberly Strowmatt
The gentleman who helped me to rent a car his name is Lee. I was really nervous about renting a car. He put all my concerns to ease! The paperwork was a breeze, then Lee took me out to the he van. Inspected it with me I was real nervous about computer part. He set inside the van with me and hooked up my Bluetooth, explained everything it could not have been easier ! I hope Enterprise understands what a excellent employee they with Lee! This was the best vacation ever!
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February 2024 by Mare
I rented a truck in early February and this company worked hard to make sure my experience was good. I appreciate their efforts and help. Thanks guys
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February 2024 by Pam Sellers
Verified, confirmed rental car, yet on the day we're to pick up, there were no cars available. The attendant was nasty and aluff. It wasn't his problem. Then were told from multiple people that that happens all the time at this location. Do NOT reserve a car from this location!!
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January 2024 by Andrea Bright (toonatonian)
Super Duper EmployeeWonderful ExperienceWill definitely use again
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November 2023 by Martha Maghett
The people are very friendly and helpful
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November 2023 by Letiaa Varnish
My experience with this particular branch was exceptionally pleased with customer service . Blake was very helpful and and went above and beyond in customer service today . Due to being without transportation and traveling through, and we were in distress situation . The Manager Amid & Blake made it smooth process with the rental ….! ((Again kudos Blake for picking us up and bring us back safely to !!!!!! ))
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October 2023 by Gideon Antwi
It's the best, fastest, and easiest way to rent a car.
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October 2023 by Celeste Greene
Employee threatened my autistic child.
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October 2023 by just Me
Blake calls me to verify my reservation and my address on my driver's license, ok done. Catch a taxi from Charleston to there for them to surprise me with a 300 dollar deposit. He didn't tell me but lies and said he did, then is like I'm not gonna argue with you. How is it you tell someone facts and then its twisted up like you're arguing. Then says my card declined which I'm sure he did something or put the wrong info in on purpose cause I have money. Never again, I'll keep walking until my car is fixed
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October 2023 by Leland Warren
We rented a minivan from Enterprise in Mattoon, IL through our insurance company while our van was in the body shop for collision repair. The staff at the Mattoon office took very good care of us and the vehicle performed well for us.