Jack & Bill's Clothing is a reliable and customer-focused business that offers a range of clothing and alteration services. Customers have praised the staff for being polite, helpful, and courteous, making every visit a positive experience. The store is well-known for its quick and efficient service, often completing orders and alterations faster than expected, sometimes within the same day. This quick turnaround is especially appreciated by customers preparing for special occasions like weddings, homecomings, and other events. The staff assist with selecting outfits, including shirts, ties, and suits, and are willing to go the extra mile by helping with tasks such as tying ties or pressing shirts to ensure customers look their best. Many reviews highlight the high-quality service, with staff providing personalized attention and making customers feel valued. Whether shopping for formal wear, getting alterations, or rental tuxedos, customers consistently recommend Jack & Bill's Clothing for their professionalism and dedication to customer satisfaction. Overall, the store offers a positive experience, combining good service with quality clothing options, making it a trusted choice for special event attire in downtown Mattoon.
My husband and son were in need of wedding attire, and they were very pleased with the service at the store. They certainly looked dapper for the occasion. They received multiple compliments on their outfits.
October 2023
Staff was polite and precise. Had a tuxedo fr a friend's wedding which fit like a well tailored glove. Definitely recommend.
February 2023
The gentleman that assisted my son in his tuxedo rental was helpful and kind. The other 2 employees were just as courteous. Thank you!
