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January 2024 by Brent Furry
Amazing service. Was very well taken care of when I purchased my truck from Jeff White, and then recently amazing and fast service when I needed work done (Thanks Amber Furry).
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January 2024 by Jonathan Hanners
Had my mom take my car in today to get recall done and a transmission service done and check the alignment on my car and even sent here with a note for them to not change the oil on my car but they done the oil change and rotated the tires on it when one of the service writes seen the paper with the note that I sent with my mom with what I wanted done on the car and on top of doing the oil change on it that didn’t need done cause I did it my self it’s a quart over full said on the print out that I got back that the brake fluid and Windshield washer fluid was full but isn’t full at all and I also think when you an alignment done you get a print out of where everything is at so I wonder if they even done it but is a wonderful place to buy cars from them but having stuff done out in the shop is a hole mother thing and this isn’t the first time I had this problem before that’s y I do my own oil changes on my car
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January 2024 by shannon h
Great sales department. Everyone is very friendly and helpful. It was kind of like I was a part of the family. Best experience by far buying a vehicle.
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January 2024 by Patty Whalin
Got me right in. Kept me updated on process. Not too much of a wait. Helped me find the right coupon for maximum savings. Everyone was friendly and helpful.
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January 2024 by Greg Taylor
Very customer focused from a sales and service standpoint plus they make it simple. I applaud these two teams. They're the reason I buy from K.C. Summers.
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January 2024 by james russell
Pat Renfro was awesome as always. Always dealt with him. Friendly, funny and finds us what we're looking for. Never rushes us.
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November 2023 by Aaron J
Great service center! Honest, reliable work. My wife purchased her suv here and the salesman continues to check on us 4 years later. Very impressed with all services offered here!
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November 2023 by devlon sutton
I told the repair shop I was hearing a whining noise from the back. They assured me it was my belts and charged me 500 bucks. Turns out they never drove my truck or listened for any noise, just saw a random fix and threw a bill at me. Turns out the whining noise in the rear was my failing differential that has caused significant damage to the rest of my vehicle after driving on it for longer. Thanks for ruining my truck and charging me 500 bucks for it.
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November 2023 by Michele Koster
I had a grill malfunction with my Toyota Venza and the dealer covered the repair cost (1400.00) even though I was 1000 miles over the warranty mileage. It did take about 2 months to get the part and I felt uncomfortable about this happening again ! I asked to find me a similar car but without the electric battery. (Not sold on that technology) and Tony A was very diligent and patient with me to provide a good substitute car to fill my needs and the dealership gave me a good trade in for the Venza and a discount price on the Buick Envision that I purchased. KC Summers are a solid dealership that go above and beyond to help build a strong customer base and keep us coming back. Jami who helped us with our finance paperwork is delightful, fast and efficient! You have some real gems working for you and we as customers can see and feel that immediately when we come inside your building! Keep up the good work.
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October 2023 by Margaret Neuburger
Jordan and Nick went above and beyond for me today when it came to servicing my vehicle. Their superb customer service has made me a customer for life. Thank you Jordan, Nick and KC Summers!!!
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September 2023 by Bernadine Carool
excellent experience, very professional from start to finish. extremely satisfied
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September 2023 by Theresa Pullen
I was pleasantly surprised after waiting an hour and a half for an oil change. They had an employee have to leave for a family emergency which made them short a technician. The very nice serviceman brought me my paperwork and said that my oil change was on them for my wait. NOW that's customer service. I was very surprised and thankful! 5 stars fir great customer service.
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September 2023 by Kimberly McQueen
It was very easy and not stressful at all which is what I was wanting. Rob was very professional and friendly in the sales process and I will definitely do business with him and at KC Summers again.
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September 2023 by Mandy West
I have now purchased two cars from here. My sales lady is phenomenal Cheryl Wayne. Thank you Cherly for being the best.
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July 2023 by Tom Hawkins
Super friendly staff. Work completed in a very timely manner.
