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January 2024 by Martha Kay Yeakel
Just came in for an oil change and tire rotation. Having just purchased the car about three months ago it was free and quickly taken care of. The young man who brought the car back out to me could not have been nicer or more friendly. Also informative about future service for the car. Appreciated it.
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December 2023 by Stacey
I asked them to do a extra thing for me. Put on my new license plates. Not only did the nice young man put them on for me but he gave me new plate holders for the nissian and they say K.C.Summers very niceI am very happy.and thankful.
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November 2023 by Tammie Thomas
I went in for a routine oil change and to fix a recall issue. Both services was done that day in a timely matter. Everyone was polite and courteous. It's always a pleasure seeing Jessica (sales associate) she sold me my vehicle awhile back. I would recommend going here to buy and service your vehicle
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October 2023 by Steve Hardwick
This was our first experience with K.C. Summers. I was thrilled with the service department - I was greeted as soon as I entered the service department- I was quickly escorted to the lounge area, which was very comfortable. The service was performed quickly and they came in and got me from the lounge. All the people I met in the dealership were friendly and welcoming. I will definitely be returning when I need work on our Nissan vehicles
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October 2023 by Rebekah Wendling
First time customer! For years I had heard nothing but good things about the dealership, but had not had the opportunity to visit. Had a recall on my Nissan and KC Summers was closest for repair. Also had oil change and tire rotation. Everyone was genuinely nice, which is incredibly difficult to find anymore in the customer service world. I actually told my dad that I will be purchasing my next vehicle from KC Summers just because of the level of service I was given at this visit!
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October 2023 by Denise Webb
Loved the no pressure! Bob went out of his way for us and made sure we got to test drive all the vehicles we had in mind. This was a dreaded experience turned great! KCSummers is now our go to dealership!
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September 2023 by Mike Hills
Had an issue with withand took it to KC Summers Nissan. While there they also took care of 2 recalls which was great. The problem arose when they gave me the receipt of the work done for my signature. Paper work was incorrect and I was told that it was already submitted to Nissan and there was "no way" of getting a corrected copy. They also got a good laugh on my behalf. We will see where this goes.Just got of the phone to Nissan Corporate and submitted a complaint
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September 2023 by Darla Powell
Carson was helpful in the phone with an issue with my daughter’s car. He listened and helped even though I didn’t buy the car there and it had warranty at a different local dealership. It meant so much to me. Then I had the recall done at the South store and he was still the kind and knowledgeable employee that you should be so proud to have at your dealership. He made such a difference in my experience!!
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September 2023 by Briana Vermillion
From calling KC Summers on a Wednesday to picking up my 2019 Expedition the next day, my experience was awesome. Jessica was nothing short of amazing to help close the deal. Mitch with finance was prepared and had me out the door in a timely manner. Even 2hrs away I would purchase our next vehicle from KC summers Nissan Mazda.
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September 2023 by Sydnee Huddlestun
I was very appreciate of how quickly they got my vehicle in considering the holiday. The staff was very informative of what was wrong with my vehicle. The gentleman I worked with was very compassionate during that time. Overall , Iwas very pleased and grateful.
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August 2023 by Paige Jarvis
Ricky was amazing! He was able to get me a rental so I didn’t have to stress about work. They acted like it was no big deal to get my car towed. Then added new tires while my car was already in. Will always deal with the Nissan store simply for customer service.
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August 2023 by Chris Pullen
I feel very fortunate to have stumbled across kc summers on my car search. Jessica was professional, knowledgeable and honest. Worth the drive from Indiana.
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August 2023 by Zachary
Quentin at KCSummers Nissan on Lakeland here in Mattoon was the best salesman I've ever dealt with. Honest, easy and professional are the three words that come to mind for both him and the whole KCSummers team. This experience has without question made a lifetime customer of myself and my family. Thank you!
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August 2023 by Kinda Ake
Staff at KCS Nissan are always excellent, extremely kind, welcoming and professional. KCS associates make it a priority to keep you updated regarding any delays and compensate accordingly. KCS Nissan has a welcoming kids corner with legos, books and colors and we can’t forget the complementary snacks (including chocolate milk for the kids). As long as I am in Coles Co. I’ve purchased and traded in vehicles with KCS Nissan; their salesmen are knowledgeable and motivated - they will find you a lender! I will always be a customer.
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August 2023 by Cindy Stivers
I’ve been purchasing cars from you for 10+ years. Never have I been disappointed. I don’t and won’t deal with any other dealerships in this area. Summers always treats us right
