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October 2023 by Martha Clipp
I was car shopping last week, so I contacted KC Summers regarding a Rav4 they had in stock. They drove the car TO ME (55 min away) so I could test drive it for a few days ? I told them I was test driving other cars, too. They said “no problem.” I ended up purchasing a different car, but they picked up the Rav4 without any issues. Wow ?????
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August 2023 by DOUG LaBrot
We drove 1 1/2 hours to look at a 19 Avalon Touring. We knew what we wanted and we knew the market price for the model we wanted. Looked at numerous cars selling for the same or more with twice the mileage. We were happy with the end price. Our salesman Max was nice to deal with as was Keaton. There was zero pressure from anybody and we purchased a very low mileage 19 Avalon Touring that was in excellent condition. Given that the Avalon and the 6 cyl's are now obsolete my wife and I were happy to get a nice one which hopefully will last us another 10 years or so like our 08 Camry did and will continue to be our spare car. Our whole experience with the staff at KC Summers was pleasant and in a couple years when I start looking for a GMC Sierra if they have what I want for a good price I will pay them another visit.
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August 2023 by Kriz Stuckey
Very beautiful waiting area. It has a coca cola soda machine and coffee maker.
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July 2023 by Stacy Houser
We bought a car today! Fastest, easiest car buying experience I have ever had. Ryan Hart and Jamie McCall were amazing. Thank you for a wonderful easy experience! Would highly recommend. Didn’t feel pressured and they showed us what was in our price range and price was right on point when sale was done.
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June 2023 by Jerry Stiger
Ryan hart was perfect to work with fast and efficient got there at 3.30 and deal was done at 4.30. Highly recommend him and kc sommers
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June 2023 by John Rhoads
Little over a month ago my 2022 4runner developed an engine failure issue with very few miles on it. Usually deal with Ryan Hart but he was on vacation so Scott Hensley helped us get into a new 2023 Highlander. Have dealt with this dealership 30+ years and have always had exceptional price and service.
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May 2023 by Derek Nelson
We have now bought 4 vehicles from Ryan Hart and we have pretty much decided we wont go anywhere else. We are difficult customers and he has all the patience in the world with us. We end up happy every time! I would give Ryan more than 5 stars if I could!
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May 2023 by Daniel B
The salesman my parents worked with set the example for what a great salesperson should be. After my father passed, he reached out to my mother and let her know she could call him with any issues she may have. Unfortunately, at least one of the service techs belongs to team square peg round hole and serves as the definition of a hack job. P.S., Toyotas use metric bolts. If you strip one with a std socket, please do NOT take an oscillating saw and hack up a $400 skid plate. Thanks for reinstalling half of the bolts and up sizing one to an absurd bolt.
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April 2023 by Sa A
Rude over the phone. Inquired about a new car and asked about the waitlist, after not agreeing to put a 2500 deposit for a waitlist without an estimated time of delivery he immediately hung up. Absolutely trashy behavior.
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April 2023 by Jeannie Martinson
As a former service writer, I’ve never seen a more over priced, poorly managed and disreputable service team. I only have myself to blame if go back.
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October 2022 by Sarrah Prewitt
THIS Place Is Really AMAZING Thank You For Yall Service ❤
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September 2022 by Dawn Kessel
Amazing! My Road Angels at KC Summers saved me from a bad situation!I got stranded (from out of town) with a dead battery. I had called another place ( where I bought the car) first. Too busy to help me. Make an appt for next week. Well, that was NO help.I found the number for KCSummers, even though I had not done business with them, I tried anyway. They sent out two men in dress suits with a charged up battery pack, and a brand new vehicle to take me to the dealership, if need be. Got my battery charged and my car started. At NO Charge! I was speechless!Thank you from the bottom of my heart for helping me in a tough situation. I WILL 100% be buying my next car from KC Summers. Thank you forever!
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July 2022 by Barbara Becker
My daughter and I were traveling along Hwy 70 when car troubles began. A worker at O'Reilly Auto Parts in Effingham, IL recommended KC Summers. We showed up at 7:30am with our story (traveling, daughters bday, no rental cars to be found) and they took wonderful care of us. Got the part (from Chicago) and had it installed in about 24 hours. And they loaned us a car in the meantime. They were very fair with pricing (could have easily gouged) and were very professional. I was surprised by this wonderful service from a dealership. Thank you KC Summers for keeping us safe while traveling while also fixing our old Toyota!
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June 2022 by Steve Pointon
I have friends who have bought 3 trucks from Garrett Lee, so they recommended that I go give him a chance. I completely understand why they keep going back to him. He was AMAZING to deal with. The whole staff is friendly and will do anything to help you. This was absolutely the BEST experience I have ever had at a dealership. Garrett is the best and I love my Ram R/T. Only wish I could give more than 5 stars.
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May 2022 by jordan lovell
Recently purchased a vehicle from Scott H. He was very kind and answered my questions at all hours of the day. I would recommend him to anyone! He went above and beyond to make us feel welcome and all with zero pressure. Almost as if he was never there!
