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August 2023 by angela bradbury
This has been my place for makeup since 14 years old! Will never stop going here!
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September 2022 by Dana Reynolds
I have been a customer for a very long time and never had a bad experience till this morning. I took my non wearing makeup mother in for some CC cream the associate used a q tip put it on her cheek and said I got it on the first try I asked if she would try a couple of other shades just to make sure and yes the first shade was the one ? the associate did not apply the cream on my mom's face so she could see it and if she liked it I guess I was expecting a little more special treatment for my mom the kind of treatment I always get
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June 2022 by Meriah McCash
I’ve been shopping at this store for about 20 years. Since Renee took over it’s become very modern. The make up is high quality. The store is very clean. Its a great place to find gift items for moms and daughters and friends. I moved recently and now they ship my items and I still get the free gifts which is pretty cool! Thanks!
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April 2022 by Mary H.
I scheduled an special occasion make-up appointment with Cara for son's wedding. I was so excited about Cara doing my make-up. Well what a disappointment!! First she was late opening up the store. Second she bloched my contouring which bloched my blush. I asked her about fixing it and she took a sponge to my cheek but that did nothing!! When I was finally done with my make-up appointment I still had to have my hair styled. When we got back to our hotel room I had just enough time to get dressed and take off my foundation and blush and start over. I complained to the owners and I felt like I dismissed. I have been a customer of Merle Norman Cosmetics for many many years and I will never buy any products from any of the stores these owners own. I was fortunate enough too be able to fix my make-up myself, but that isnt the point. I regret going there!!!
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November 2021 by Gwena Zike
Amazing customer service. Friendly and personable staff. I received a makeover and left feeling like a million dollars!
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June 2021 by Brenda Janes
Great products my daughter in law is awesome at doing makeovers
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January 2021 by Shannon Storm-Dearing
Excellent products, Excellent Customer Service!!
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July 2020 by Tammy Scott
Cara Janes is so good at picking out the perfect pallet for your face. She did a wonderful job with my makeup. I especially love the shadows she used on my eyes!
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November 2019 by Lee Chassy
Renee and her team go out of their way to help. I was shopping for a gift for my wife and I had no clue. Renee asked some questions and listened carefully and was able to help me surprise my wife with a perfect gift. Lovely shop in a very quaint area of Mattoon.
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October 2019 by Monica Young
I had my very first MN makeover today. Cara did a wonderful job! I will definitely be coming back again!
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July 2019 by Kaye Ryan
Always a friendly smile!!! Always ready to help!!!
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March 2019 by Deb Murphy
My facial from Shannon Dearing was amazing! I have never felt so pampered in my life! Highly recommend her skills.
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March 2019 by Deb K.
I was very please with the service I received while shopping here, and the variety of products offered. While visiting, I enjoyed a facial from their licensed esthetician, Shannon Dearing. It was amazing! I would enthusiastically recommend her to anyone.
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April 2018 by Cliff Clifford
wrong location on maps
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March 2018 by Marla Davis
Great customer service. Friendly atmosphere.Also have wonderful quality handpoured soy blended candles made locally.
