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November 2023 by Mary O.
I'm really upset about the service and how it has gone downhill since they opened. I have used this car wash ever since it has been here, but today I'm going to start taking both my cars somewhere else. The girl working today did not spray my car at all. Therefore, I still had dried bugs on my car since they didn't come off. Then there were two options that were supposed to work when using The Works option that were not working. Very disappointing. Last time I took my other car through I noticed it but thought it would be maintained and be working next time. but that didn't happen. It's all about the money and they need to maintain the options to make sure they're working and make sure the young workers use the damn bug spray and use enough to work!
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June 2023 by Andrea Reed
Love the simplicity of getting my car cleaned up here. Just pull up and they do the rest.
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May 2023 by Young 808
Cheap isn’t always better. Brush marks all over my 2021 I will never be bring my vehicle back here.
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May 2023 by Caleb Perry
If you have good American values and care about your own property do not take your vehicles here. Absolutely terrible ownership. Cares more about policy then the actual customers preferences to their ownership. They’ll throw around the word policy but for customer service an absolute 0. And this man tried saying how he owns so many car washes instead of listening to a customers wishes of not wanting them plastered all over their properties windshield which in my opinion is policy over the safety of the customers.Will never take my business here again and advice others to do the same. Ran like China.
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May 2023 by Carson Hearring
Based on recommendations due to my brother Caleb Perry I have gone here for years but the owner was nothing but inconsiderate and rude to my family. They will lose my business as well after hearing how they canceled his membership due to him not wanting the membership sticker on his car windshield do to the distractions it causes him.Wouldn’t even listen just cared about policy or something absolutely terrible customer service.
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May 2023 by Half Gram
Would not recommend this place to anyone. very rude management. your money is better off spent at different locations for sure.
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April 2023 by Chris Rardin
It's a good drive thru car wash when you're in a pinch,.
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January 2023 by Amber West
My little ones love to go through the car wash. I just love that it gets my car so shiney and I don't have to drive, but relax while going through.
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January 2023 by Kristy Nuss
Nice car wash. It actually washed the back of our car.
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December 2022 by RANDY WARFEL
Best automatic wash I have found
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September 2022 by Raven Fitt
After more than two years as a premium member, the car wash flung an unidentified object at my car and chipped my windshield and a bit of paint on my hood. Only after leaving my number for the manager with a teenage employee, calling more than once, and emailing them did I finally hear back from them. The manager was very quick to say that the damage was done by a rock on the road and not his car wash, even though I saw the damage happen with my own eyes. He finally, and begrudgingly agreed to pay to have the chip in my windshield filled but not the chip in my pint. I am glad he is making right on the windshield but the fact that he called me a liar to my face, hassled me about fixing it, and still refused to touch up the paint means he will lose me as a customer.
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September 2022 by Raquisie Wilson
I just moved to Arcola from Aurora. I came here yesterday and got a car wash. Went to cvs and looked at my car and noticed my car was still dirty. I went back and the boy toldme they’re bug remover was broken. It wasn’t I’m even noted for customers to see. SMH! I will not be back. They have lost me! I do not play about my car! Do not go here.
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September 2022 by Michael Becker
Have a back rack on my pickup the girl said i wasnt too tall then it ripped off the rack damaging my bed of my truck
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July 2022 by Kimberly Strowmatt
We take our dog to there dog wash station. It is wonderful so thankful they have this for us to use!
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May 2022 by Kevin Sesko
This car wash does a great job of getting my vehicle clean. There is an attendant on duty to put my credit card through the machine so I don't need to hyper extend myself reaching for the credit card slot. The attendant also guides me onto the auto track that pulls my car through the wash. The wash has 5 options to choose from and they are all reasonably priced. This car wash has rotating cloth wipers to get the grime and dirt off the surface of the car too, an added plus. I've found this to be the best car wash within 40 miles of my hometown, and while I have two very basic carwash facilities in my hometown, I find myself making a point to stop by this one when I'm out and about in Mattoon.