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December 2023 by Chad Chad
The delivery and setup was amazing. Very nice and polite
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December 2023 by Andrew McGinnis
They are awesome and so fast! They really work with you to take care of you
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November 2023 by Rebecca Gray
The staff are supper nice, they make sure you get the best deal on what you want. And if they don't have what you need they find one. I just started renting from them.... so far so good....
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September 2023 by Bobbi Miller
I have never had a problem with getting something from there when it was national rent one or whatever it was called I forgot, that's why I went back to get my TV.
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May 2023 by Stephanie Taniges
awesome customer service and the guys who delivered abd set up were awesome thank you rent one
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April 2023 by James Skowronski
Fast and easy service and great delivery service, thanks rent one! We would’ve had a hard time getting our apartment furnished if it wasn’t for you guys thanks again!
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April 2023 by Sarah Adkins
The customer service I received from both Brad and Racheal is outstanding. I told her what I wanted and she had just what I was looking for. The process was so smooth and was done in a timely matter.The delivery process went extremely well also. Brad was very helpful.Definitely go back to these guys if I need to!
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April 2023 by Sue Bennett
your doing great.the young man that came. out was. very professional very like a bull
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April 2023 by Keith Shields
Very friendly people always polite and just great people to work with
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February 2023 by Riley Jacob Brandvold
Love this company! Great customer service from start to finish!
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January 2023 by Zachery Wolfe
Staff is super friendly they come in and set it up wherever you want very satisfied
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January 2023 by Nancy Chance
Great place to deal with! Rachel,Brad and Josh did a great job helping me find what I was looking for and delivering it. Would definitely recommend them to other people!
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January 2023 by Demi Blanco
Shout out to Rachel & Brad at the Mattoon IL location. Great customer service & fast delivery. I love my furniture can’t wait to see what else they have in store for my family.Demii M
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January 2023 by Cherokee
Well where do I begin. Ummmm well the process of everything was fine. The day they was supposed to delivery the sectional I picked out. They didn't deliver. So I called an asked bout the sectional. I believe his name was Joshua, said I failed to be give full info about something an I said what do you mean an he hung up. So if I could give zero stars I would. Because I had the money for the sectional, I had giving him all my info he needed, I had gave him my card info an everything else. He was very disrespectful.I just moved to Effingham in November so I was trying to at least get a couch. Cause I'm tired of sleeping on the floor an sitting on the floor. I gave rent one a chance cause everyone said rent one in Mattoon will never fail you they are amazing. Well thanks for failing me with no explanation
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November 2022 by Shelby Manus
I have never had a bad experience with the associates or customer service I've received at RentOne in Mattoon, Il! I would refer anyone to them when buying outright isn't any option!
