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January 2024 by Norma M.
Awful customer service. They are a scam. First, they make you sign service, telling you is not a contract because you can make changes whenever you want. The first months service is great but they always over charge you. They have a minimum invoice meaning that even if you were to cancel items you still have to pay that minimum invoice. What's the point of getting rid of items to lower your bill? After 2 months service went down. I was getting bad quality rugs, no mop, smelly aprons. Service guys were showing up very late, and they didn't show up for two weeks. When I call my service guy he said lights were off and he thought it was close when we were inside doing all prep before opening. Let's not talk about customer service. Is always the same guy that returns your call, which is very unprofessional and rude. He has a very nasty attitude, doesn't work with clients and threats them bad. I wanted to cancel my service he said I couldn't because I was in a contract. I told him they were not fulfilling service because they didn't service my business twice. He said I had a bill pending. I paid the bill the next thing I know my worker calls me telling me cintas was delivering at my buisness. I spoke to the service guy and told him I had canceled the service already and he leaves. Next day same rude guy from customer service calls me saying I refused service and that they were going to have their lawyers take care of it because I breached the contract. People do yourself a favor, don't get service from them. You'll end up paying lot more than you should.
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November 2023 by Niko Miller
For truck drivers... entrance is the west gate. Pull up to the gate and call the number posted. Pretty easy backing. Unload time is about an hour. Getting to the delivery can have some tight turns but overall not bad.
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July 2023 by Robert
We are one of the stops on Sam G. Maywood, IL route. He has been our delivery guy for good while now. I can speak for all the managers here and say that Sam does excellent job and goes above and beyond. He is always up beat and cheerful. He always finds time to say "Hi and How Are We Doing Today?" Even if it's just for a second. He such a pleasant person when he comes and does our delivery he always make sure that are needs are met.
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July 2023 by Mj Deamon
Jason Wilson, route 82, is The Best! He has a big smile and a positive attitude every single visit. Jason is professional, gets the job done efficiently and without any issues every time. Please clone him!
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July 2023 by Daniel Hanns
John R on Route 67 is the most attentive CINTAS rep I’ve worked with. He’s very professional, and after only a few weeks servicing our facility, he seems to know our needs better than we do!
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July 2023 by tara hulka
Highly recommended! Jason on route 82 always takes great care of us. Very pleasant guy and reliable. We look forward to seeing his face.
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July 2023 by M Friedman
I would give 10 stars if I could! Our rep Louie A. Is the best around! Always a pleasure to interact with. From his stellar customer service to overall kindness & enjoyment of the job. WeEnjoy the energy he brings even when an issue may arise . He is definitely the guy to go to! Many thanks from our staff, we appreciate your hard work & dedication.
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June 2023 by Melissa Dec
Jonathan on Route 87 is the best! He's always professional, helpful and friendly. He makes a point of saying hi to everyone he see and always asks if we need anything. Thank you for all your hard work Jonathan!!
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June 2023 by Letitia Lehmann
Jason Wilson route 82 presents himself in a well dressed and professionally when he arrives. Jason always has a smile, helpful and supportive to the needs of people in passing. He is a part of the family we have established at our site. Thank you Jason!
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June 2023 by Kyle Sommers
Joaquin Rodriguez is absolutely top notch! On time, friendly and always has a great attitude. He delivers excellent service with a side of laughs. Thanks for all you do, we appreciate you.Kyle @ Spectran
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June 2023 by Jennifer Wales
Jason O from Route 68 is Fantastic! His attention to details and our needs is always spot on. Customer service rating is absolutely 5-Star. Then, there’s his Charming personality and beaming smile that greets you each time he says Hello! Great Empolyee !
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June 2023 by Julie Mendez
We recently started using Cintas at our new facility and it’s been so helpful. Elijah has been great every week! He’s great to see and I know that he’s going to get the job done accurately and quickly so that I can focus on my own tasks. He’s always nice and polite and helpful! Great staff and great service!
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June 2023 by Esmeralda Seca
John R. is the best!!! He always has the most positive attitude and very energetic too. Anytime I need anything extra he sure delivers with an ear to ear smile! Keep up the great work and thanks again for all your services.
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June 2023 by Thomas Gentleman
I have had the pleasure of working with Cintas over the last year and really appreciated all the help and support they provided the organization I work with. Everyone from the top leadership, account manager to the team members have been nothing but fantastic and easy to work with. Two people that I really enjoyed working getting to know is Bart Route 93 and Stephanie. I would recommend Cintas for your business needs.
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June 2023 by Katherine Smith
When it comes to a company that has great customer service, I'm all for it. Jose Route 70 comes into my job with the best smile and friendly service. He always stops by the desk to make sure we are ok with the products and always ask how we are doing. You guys needs more people like him. Keep up the good work.
