Loyola Outpatient Center

Hours: Loyola Outpatient Center is a healthcare facility that offers a mixed experience for patients. While the doctors and some staff members, such as the x-ray technician and ultrasound tech, are praised for their professionalism, courtesy, and expertise, the overall customer service and billing department have received criticism. Patients have reported issues with the billing department, including receiving bills for services despite having their insurance coverage verified beforehand. Some have also encountered rude and dismissive attitudes from staff when trying to resolve these billing problems. However, the center has also received positive reviews, particularly for the excellent customer service and care provided to a patient with a child with developmental delays. The staff is described as kind, respectful, and efficient, and the facility is appreciated for accepting patients that other clinics may have turned away. Overall, Loyola Outpatient Center seems to provide a varied experience, with some exceptional medical care and staff, but also areas in need of improvement, especially in the billing and customer service departments.

• 2.57 miles

  

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