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November 2023 by Jackson Wuchter
Mounted my tire “bigger than most tires” which no other shop around here could do and even stayed late to do so.
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August 2023 by Michelle Fontaine
ALWAYS very friendly and helpful!! I 100% trust taking my car here because they are always honest about what is wrong and have never tried to add other things that you don't need!! I would definitely give them 10 stars!!!!
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July 2023 by Todd Squires
Just brought them 4 wheels and tires for mounting. They did a great job. The wheels were kept clean, and they did a nice jobgetting them all balanced. I thought the price was very reasonable. Thanks!
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July 2023 by Laura Surma
These guys take great care and are honest and upfront. I've been going here for a very long time. They stand behind their work.
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June 2023 by Jennifer “J.J.” Blair
Needed tires for my sons car. When I called, they made sure the tire were in stock, didn't try to up sell me. Was able to get tires on the car the following day.
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June 2023 by Gregory Reeves
They were very efficient and fairly quick and repaired what I needed repaired ! At a reasonable price !
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April 2023 by Gitta Burt
Made an appointment for an oil change. It was very busy, but they honored my appointment. Customer service was excellent, priced right, waiting room clean, overall a great experience. I will be going back.
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March 2023 by Fall3n D.W.I
Went here to get 4 new tires , everything went fine and then they told me I need a major alignment and it would cost $200. Took my car to Merlin and was told I do not need one . Seems like this place was trying to make a quick 200 extra off me.every other place is charging around 100 for an alignment.And yes your workers tryd charging me $200 on 2/11/23 saying I had a major alignment issue and was strongly urging me to get it done that day. I took it to Merlin in Woodstock today on 3/10/23 and they said no I don't need one. I tryd calling to talk to Mike but was told he had left early for the day. So not only did your workers lie but they tryd over charging me for an alignment that I didn't even need.
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January 2023 by Peter Leach
Nice shop. They know what they're doing. Pricing of repairs is reasonable.Friendly people that listen.
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December 2022 by Robert Chojnowski
I went to another shop as a 30 year tech midas in McHenry charged me for a inspection told them I thought a right wheeling bearing was loose the looked it over and said my back tires are choppy and a lower ball joint was bad so spent 1500$ to fix it all and noise was still there. Brought it to this shop for a alignment and after test drive they verified my diag. Why they didn't catch this is beyond me im a 30yr vet and senior tech for FREIGHTLINER just don't own the tools to complete the job. Need a front bearing pressed out and in. They worked with me on price if that's all they had to do. Obviously I turn wrenches all day but don't have a press. The service was excellent used them many times. Only issue is there usually very busy. It's good to see a shop busy otherwise there work is probably not worth going back to.
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December 2022 by David Mengo
Worst OIL Change I ever experienced, I get U get what U pay for, as their pricinch hight than was suppose to be, plus e was the Best while shopping around, But still $66 to Change Oil, even 1/4 inch over the oil chech mark, plus never checked Air filter, as there were 2 cups of seed from mice storing in the filter area. A very Bad place to have the Oil Change as I Never expected, seeing the main management was great to deal with before the work was performed. A 1 star maybe, good luck on having work done here, I found out the hard , expensive way
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November 2022 by joe folliard
I needed new tires heading into the winter months so I turned to Mike and the Auto Tech - McHenry Team for help. I’m thankful for their service and would definitely recommend!
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October 2022 by John M
Had a small electrical problem with my F150 that another shop near my house didn't fix properly. I spoke to Matt about the issue and he immediately knew what to check. They found and fixed the problem for a very reasonable amount. Thanks to Matt, Mike, Paul, and the shop for turning around the rough week I was having. I should have made the longer trip to Auto Tech in the first place.
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September 2022 by Michael LeMay
These guys always do great work! They didn't have my tires in stock and were able to get them that day and stayed late to make sure I got my truck back that night. Thanks for doing a great job and the tires look great!
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September 2022 by Sandy Sikorski
I'm only comfortable giving two stars because I feel if you're going to set up appointments you should be at least close to knowing how long a job will take. I had a 10am appointment showed up 10 minutes early. My car sat an entire hour and 10 minuest untouched while I waited. Then it took an hour and fifteen minutes to change four tires at which time i was told it's going to be another 20 minuets to get the alignment done unless I would like to reschedule that for another day. I waited not wanting to return anytime soon. This actually took 27 minutes to get it in then another 13 minutes until the job was finally done. From 9:50am to 1:05 pm 3 hours and 15 minutes for 4 new tires and an alignment. Sorry not a great experience .
