CVS Health offers a reliable pharmacy experience with friendly and professional staff. Customers appreciate the quick response times when calling, with wait times averaging less than three minutes, much shorter than other pharmacies. The staff is helpful, knowledgeable, and welcoming, making the process smooth whether picking up prescriptions or asking questions about medications. The pharmacy is efficient at filling prescriptions, often ready when customers arrive, and staff members take the time to find information without rushing. CVS also provides COVID-19 testing where available, including lab and rapid testing, with eligibility limited to certain locations and age groups; delays may occur during high demand or staffing shortages. Customers enjoy good sales on vitamins and supplements, and the rewards program offers coupons, although they can be random. Many appreciate that insurance coverage is accepted, and prescriptions are filled accurately and on time. The store staff often go above and beyond, such as welcoming new customers warmly and providing detailed medication advice. Despite some recent staffing issues, which have caused occasional delays, overall, CVS maintains a strong reputation for efficient service and friendly staff, making it a preferred pharmacy choice for many.
