Firestone Complete Auto Care in McHenry, IL, has been serving the community since 1926, providing a comprehensive range of vehicle services from maintenance to repairs. Located at 3624 Diamond Dr, this shop is known for its exceptional customer service and dedicated team. Customers frequently praise the staff, particularly Adam and Dave, for their willingness to go above and beyond to address vehicle issues and provide valuable advice. One customer mentioned how the team worked tirelessly to find a hard-to-source part for their AC unit, demonstrating their commitment to helping clients. The overall atmosphere is friendly, with many reviews highlighting the staff's professionalism and courtesy. First-time visitors have reported wonderful experiences, feeling welcomed and valued. Firestone Complete Auto Care offers a variety of services, including tire sales, oil changes, brake inspections, and engine repairs, ensuring that every vehicle is well cared for. Customers appreciate the honesty of the team, as they provide straightforward assessments of vehicle issues without unnecessary upselling. For those in McHenry seeking reliable and affordable auto care tailored to individual needs, Firestone Complete Auto Care is a trusted choice. Appointments can easily be scheduled online or in-store for convenience.
Nice customer service. In and out. Thorough car check and service. Highly recommend.
July 2024
The customer service at the Mchenry location is bar none above and beyond most of the other Firestones I’ve frequented ! I wish I caught the two gentleman’s names who went above and beyond to help me because I was love to give them a shout out !
June 2024
Outstanding service and quick turnaround, highly recommend
