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November 2023 by Shannon Flynn
Stay away.
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August 2023 by Sam Martin
So I don't usually write reviews for good or for bad but I had to warn the general public about this scam company. DO NOT use them for anything. If I could give this business negative stars, I would. That's how bad they are.Not only do they 100% not stand behind any of their products or services, they over bill and are rude when over billing needs to be corrected. Obviously, this is horrible company because they can't keep any staff for more than a couple months. We have had a new representative from Imagetec every 6 months or sooner. I finally started warning the new reps we have had to start looking for a new job ASAP because they will be quitting very soon.We finally had to unplug our $10,000.00 printer after it couldn't be hooked up to the system they installed after it stopped working 2 years ago. Finally, we pushed it into the corner and guess what? We still get a bill each month along with a big pile of excuses.We finally hired another IT company to come in and fix the giant IT mess that Imagetec created (at the tune of another $10k).It's been over 2 years since our system failed (the system they installed) and we have paid for a product they can't make work. Repeated emails and phone calls go unanswered. In fact 2 months ago we reached out to find yet another solution to their problem and still no response, no help. Repeatedly, they have put our business at a stand still with no offers for solutions. Thankfully, we've always been able to figure things out on our own or they could have easily put us out of business. Seriously, I have been in customer service for 38 years, this is the worst of the worst. RUN... RUN away..!!!!
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March 2023 by Katrina Schleyer
We have always had great service here. Easy to follow platform to get your service calls received & worked on promptly. I especially liked working with Anna Matava. She is excellent!
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July 2018 by James Strauss
This place rocks. They come when you need them, like right now. They care, and they show it. Our printing situation was a mess until we found them. Now, we don't have to worry. When something goes wrong they simply show up...but mostly, nothing goes wrong anymore...
