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November 2023 by Coach Brock
Tim and his team are second to none. They are very fair and always in front of every step when hauling a load with them. They have logistics done right. We will be a customer of theirs for years to come. Thanks Tim
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September 2023 by Safet Zeneli
Great service at shipping and receiving
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April 2023 by Leslie Lechuga
Express Employment Professionals partners with JA Frate and our employees have nothing but the best to say about working for Tom and the crew. They are treated very well and are always happy to help them out when needed.
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February 2023 by george lawson
Great place to work for I'm really gonna miss this place
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August 2021 by Gina Fallon
Love this!!
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July 2020 by FukAzz RS
Garbage company with garbage equipment. The global economic fallout should wipe this company out.
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March 2020 by Melissa Pavez
Advanced systems, defined quality process, dedicated and happy employees and impeccably well maintained equipment = dependability near impossible to find in today’s market. I am proud to represent this company and call the JA companies my “home”....
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August 2019 by Mike Fetherling
Great customer service and great reliability!
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April 2019 by Portia Corsetti
JA Frate has been amazing. I had a time sensitive import shipment that needed to be picked up and immediately delivered to a convention center nearby. Not only did they give me a great rate, but they also had incredible customer support. Their driver was at the airport when they opened waiting to receive the freight and truly did immediately deliver to the convention center well ahead of schedule. Their customer service team kept me posted as to every little detail and were incredibly patient about me chasing them for updates. I would definitely recommend using JA Frate. They show great care for their cargo and incredible customer support. Thanks again JA Frate!
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April 2019 by Timothy Derkson
Professional transport company.
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April 2017 by Sara Schultz
We are used to seeing JA Frate make deliveries into our facility, and we have an occasional delivery that we call them for as well. They have always provided us with exceptional service. Last month, we had a specialized pick-up. The driver arrived at our customers pickup location, and, although the freight was ready, it was not in the condition that we expected. The driver never complained, and helped load the truck in order to make the delivery back to our facility. When he came to our location to drop the goods off - he was great! He offered to help unload the truck - as it was approaching closing time and he knew the warehouse was anxious to close. He definitely went above and beyond. Awesome customer service!!
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February 2017 by Sara B.
We are used to seeing JA Frate make deliveries into our facility, and we have an occasional delivery that we call them for as well. They have always provided us with exceptional service. Last month, we had a specialized pick-up. The driver arrived at our customers pickup location, and, although the freight was ready, it was not in the condition that we expected. The driver never complained, and helped load the truck in order to make the delivery back to our facility. When he came to our location to drop the goods off - he was great! He offered to help unload the truck - as it was approaching closing time and he knew the warehouse was anxious to close. He definitely went above and beyond. Awesome customer service!!
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January 2017 by Ryan S.
I had the displeasure of meeting one of Jafrates drivers this morning. He had blocked the entrance of a full parking lot at a commercial building, preventing all cars from entering and exiting. He could have parked 20 ft. back and not blocked it, but he chose otherwise. Thats not why I am leaving this review. I am writing this due to the interaction I had with the driver of truck 199 on 1/3/17. Upon realizing he had blocked everyone in, I approached the truck to find him in the rear compartment. I politely asked him how much longer he'd be parked here. His response was "I don't know." I then asked "about how long will that be?". He says "when I'm done." I told him thats an unacceptable answer, and I need a time estimate, being that he had blocked everyone in. He finally says about 5 minutes. He should have apologized and told me hed be 5 minutes when I first approached, instead of being extremely rude and unprofessional. I don't know about you, but this is definitely not the kind of company I would do business with.
