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January 2024 by Ultimate Kindness
Recently, my Dad passed and it was a big loss because he was so awesome, and we were also very close. At the moment of what was fast becoming chaotic, my Mom reminded me that we would be doing a cremation and without knowing anyone in the area, I was referred by a dear friend to Justen Funeral in McHenry.I made an appointment with Robert Justen and a short while later the same day, I was sitting with him arranging all the details. He was very down to earth and got me up to speed quickly on what to expect.Later, our family encountered some very strange hiccups in the process which could have easily become quite stressful and none of which had to do with Justen Funeral or their expert personnel.As a result, Michelle was assigned to handle the significant special needs that arose out of our unique situation, and she came through amazingly on so many levels.To say Justen has a rich and long history may sound quaint, but I highly suggest anyone considering Funeral Services in the McHenry County area - take a hard look at these folks. I can truly say, that if you want what our family certainly feels is the best possible treatment, care and understanding during the family’s grieving process, then consider Justen Funeral.A final note – my Dad is an Veteran and they helped arrange a beautiful ceremony with 21 Gun salute, and Bugle and Flag Folding Ceremony. Michelle also did an awesome job helping us create the Urn and pack everything into our mini-memorial.
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November 2023 by Andrew Herda
The tribute that Justen funeral home gave my father was so amazing. I couldn't be more grateful for the service that was given. Nothing but the best was provided .
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May 2023 by Lawrence Fergen
Justen Funeral Home took care of my Grandmother in 1987. Shortly afterwards my parents bought a prepaid plan. My dad passed away in 2014 in Mtn Home AR and Justen worked with Roller Funeral Home down there. My Mom moved back up here and just passed away last month. Dealing with 3 generations of Justen’s every thing went smoothly and all my parents expenses were covered. I would recommend them.
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May 2023 by KJ Ashley
Robert went above and beyond to ensure a beautiful celebration of life for our family member. Robert, Josh. Michelle and all of the staff were very caring and professional. We appreciate your kindness.
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April 2023 by Paula Driscoe
Justen Funeral Home is a very caring organization. We were very grateful for the care they took in handling the detail of our loved one’’s passing. Highly recommend this excellent organization.
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March 2023 by Andy Peterson
From are first conversation till the last day we were treated love and respected. This is been the hardest thing I have ever done. Losing my wife to cancer, they made the process and the service as nice as it could be. I'm grateful. Thank you and Plessis you.
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February 2023 by Jessica Ocampo
Justen funeral home was wonderful to work with. Michelle was extremely patient and kind with explaining everything to me and helping support me during a difficult time.
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December 2022 by steve buss
Robert and his staff handled everything you can think off. My family could concentrate on taking care of my dad since Justens took care of everything else. What a great place and so happy they guided us to have a great celebration of life in church and fellowship after.Ashley R with aftercare service was also excellent and took care of all the necessary steps like social security, Medicare etc that needed to be done. Great advice and guidance. Full service to make the family feel comfortable and secure so we could enjoy 93 years of great times with mom.
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December 2022 by Karen Wegener
We were so pleased with Robert and staff. He went through everything so thoroughly and our Mom looked amazing. We had the waterfall room and loved it for the back drop it was so soothing. Thank you for helping us through this hard time.
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April 2022 by Jennifer W.
Our family recently attended a memorial at the Justen Funeral Home. My initial impression was very favorable. The room was nicely decorated and welcoming. The lounge area was well stocked and inviting. What started off as a very nice experience was quickly soured by the demeanor of the woman in the front office. She was rude to multiple members of our family, lacked basic customer service and empathy.
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April 2022 by Patrick Connor
We had a very good experience using Justen's Funeral Home. Robert Justen was very caring and professional making sure all details were taken care of. They offer an after care service in which Kathy Mills was extremely helpful and knowledgeable. This is valuable in helping make certain all financial affairs for your loved one have been attended to. Many Thanks!
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March 2022 by Mary Bello
I want to thank Justen Funeral Home; Robert Justen and his fabulous team, Michelle, Kristen, and others for their guidance, care, concern and professionalism after loosing our family member in a tragic accident. The work they did helped us more than they will ever truly know. We can’t thank you enough. God bless ??❤️
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March 2022 by Catherine Kamp
Michelle & Robert were very professional & answered all of our questions & went beyond to add a special song that was played in the cemetery to her book. Lori was so helpful in going through all the next steps.
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December 2021 by Kristine Ely
Justen funeral home has been a staple in McHenry for many generations. Rob (5th generation to serve our community) and his team were more than gracious while assisting my family and I in planning our late father's services. We couldn't be more grateful for how smooth they made the process. In addition, our father (a Marine Corps veteran) had wished for military honors. Rob is incredibly knowledgeable about the process and even handled all of the scheduling of the color guard so we didn't have to navigate that during our time of grieving. We are incredibly thankful for such a thoughtful, kind, and professional business in our community to handle these sensitive moments for our family.
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September 2021 by Edward Bernzen
Our family could not be more pleased with the services provided by our funeral director, Michelle Eaker and Kathy Mills, our aftercare coordinator. Michelle's attention to detail while maintaining a sensitive approach to our grieving family could not have been more appreciated . Justen's aftercare program was a nice surprise with Kathy Mills acting as a liaison for us between multiple agencies due to the death of our loved one. Multiple phone calls with her put us way ahead on the "to do" list. Thank you both.
