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March 2025 by Tyler A
This business would not have so many negative reviews if they would actually communicate with customers. No communications. They will ignore your messages. They do not care about the customers.
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February 2025 by Daniel Boguse
I called to see if they had a parting stock ,they checked the inventory and said they did. I drove down and purchased it. It was a fare price and the store was nice and clean. I ordered the same part off of eBay and they quickly shipped it out but are great post office system after a week of being in transit has yet to show up. When I get it I'll just keep it as it wasn't very expensive. I've never had a problem with them shipping parts out because the part is not always as to this location but this time I couldn't wait any longer they had it in stock and they aren't to far away.
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February 2025 by John Bayne
BE CAREFULL ORDERING ONLINE! I ordered five small parts to repair my Echo hedge trimmer from mchenrypowerinc on eBay. I upgraded the shipping to UPS ground for $20 hoping for a quick delivery however it took them a week to actually ship it. It was packaged in a small flimsy bag instead of a box. When I did receive the package there were only four parts inside the bag, not five like I ordered. I contacted the seller about the missing part and two days later their response was: “I would advise that you double check the order, as our inventory is accurate and does not have an extra on the shelf. Is it possible that it may have fallen upon opening?” Wow what awful customer service! I had expected an apology and them to ship the missing item. The parts arrived in clear plastic bags with computer printed labels on each bag indicating what is inside. I received three clear plastic bags, two bags had a single part inside and one bag had two different parts inside even though the label only indicated one of them. This appears to be a careless shipping method. I photographed the entire contents immediately when opening the UPS shipping bag and it is not possible that anything fell out as the seller suggested. I sent another message stating that the inventory of what I received is 100% correct and I definitely did not receive one of my ordered parts. The missing part is an air filter which would not be difficult to see. mchenrypowerinc has yet to respond to my second message and my request for a refund for the missing item.
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February 2025 by Jarrod B
Order a part from them, had it shipped across the country in 4 days. Happy with the service.
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January 2025 by Andria Wilson
We love using McHenry Power for misc engine parts. Great people. Easy to work with. They're the best!
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January 2025 by Josefa muñoz
This store is a hidden gem for landscaping supplies. They have a wide range of equipment, and the staff is friendly and always ready to assist.
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January 2025 by Allison Esmeraldas
I recently purchased a snow blower from this store, and I couldn't be happier. The quality is excellent, and the staff provided fantastic advice on which model to choose.
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January 2025 by Osiris Peralta
Great place for landscaping supplies! They have everything from chain saws to lawn mowers, and the prices are very competitive. Highly recommended!
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January 2025 by Ximena Aguilar
I was impressed by the variety of equipment available at this store. The team was knowledgeable and helped me find the perfect blower for my needs.
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January 2025 by AGUILAR GONZALEZ CLAUDIA XIMENA
This landscaping supply store offers top-notch products and exceptional customer service. I found the best lawn mower here, and I love it!
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December 2024 by oscar coutiño
They host seasonal events with product demos. I learned so much during my last visit!
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December 2024 by JENNIFER SMITH FACHIN VASQUEZ
The team guided me through my choice of equipment without any pressure. Great experience!
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December 2024 by Alejandro Medina
I appreciate their reasonable return policy; it gives me peace of mind shopping here.
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December 2024 by Paredes García José Luis
The best place to get lawn mowers and snow blowers—excellent service
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December 2024 by Rasmodius _3548
They offer free tutorials on how to use various tools effectively, which has improved my skills!
