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June 2025 by Becky Odom
Price on item marked as $8.99 from Salvation Army but has a tag from goodwill for $4.99. Then when I asked about it, the lady was rude. Think Im Gonna stick with good will
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May 2025 by Johnny Walker
Prices of stuff are highest among all Salvation Army stores in the region. There is no reason to charge full retail or eBay prices on anything. When it's the color of the week and that high priced item doesn't sell, they're marking it down the following week. This is a waste of time doing double work. Why not just be reasonable and fair with the prices..? It's not a pawn shop and everything was donated so they should be more thankful for whatever they get. The Store Manager is not honest, uses deception practices, doesn't test anything, sells broken crap, and absolutely ridiculous! I stopped coming to this location as of 05/22/2025.
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April 2025 by Julie
I've been shopping at this place for years and I can say that it improved quite a lot. It's better organized and cleaner. They obviously listen to customer complaints. It's true that there's still no fitting rooms or public bathrooms but I assume it might be a budget and shortage of staff issue. It is also true that their prices are higher than the local Goodwills but they are lower than Saver's. Either way is a good place to shop. You never know where and when you're gonna find your next treasure. Another thing that I want to point out is if they would be a bit more selective about the stuff they put on the floor: I found items that were either stained, ripped or smelly. Being more selective would reduce the clutter on the floor and improve customer flow.
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October 2024 by Derek Mall
No bathrooms no fitting rooms ask to keep a hanger due to i bought a whole tuxedo. No no no i need them. Kinda needed that so it wont get wrinkled thanks
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August 2024 by Jess
It was pretty messy but I found a pair of shorts! 😊
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July 2024 by Kelly Vazquez
If you have all day to go through their selection then great but this place has absolutely no organization skills you have to dig through a million sizes just to find your size. Horrible experience
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June 2024 by violet reese
Great selection. Fair prices. I feel bad for the employees when I see customers being rude to them for no reason. I will keep shopping here for sure. The employees are hard working and always nice to me. I've been going here for many years- and those in town know me as one of the managers that opened up the McHenry goodwill. I shop both- they are both great stores.
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February 2024 by Asa Hagen
Very rude staff wouldn't sell me a pan because they lied and claimed there was no price tag but there where 2 price tags. They took it away to the back during checkout and didn't tell me they where doing so until I asked. Never shopping here again.
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February 2024 by Magdalena Patlan
Loved going to this thrift store and finding cute clothes and other items but coming in and paying the card reader they have is so out dated and broken. Card kept declining to the point the lady in the front counter had to type my card number which I was very uncomfortable to do since I’ve had card scams in the past. I even told her but gave me attitude and rolled her eyes even though I wasn’t accusing her of anything. Hopefully they finally update their card reader and have more organized isles and have a more friendly staff environment.
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February 2024 by Syndxr
Can’t even pick up the damn phone, L location, don’t EVER go here. Also, didn’t have my 4 piece pilgrim set, came back specifically for it, it was gone, L #2 and THEN the worker was STANDING AT THE PHONE and let it ring 6 times and then ENDED THE LINE.
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December 2023 by Flannel Kitten
Nice place, the employee was very helpful…but in a Saturday, the parking lot is crazy….
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November 2023 by Crystal Edge
RUDE, RACIST AND CONARTISTS
Never going there again!
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August 2023 by brandi black
Insanely over priced for donated items
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August 2023 by Rachel x
Rude staff and overpriced
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August 2023 by Vivian Verhagen
GreAt store live shopping there
