United States Postal Service

Post Offices
Hours: The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. The local USPS location at 4530 W Crystal Lake Rd is generally praised for its friendly and helpful staff. Customers often find the postal workers to be patient and upbeat, with some even describing them as having a "funny" and "wholesome" sense of sarcasm. The post office is also noted for its cleanliness, despite the occasional long lines due to high customer volume. However, not all experiences have been positive. Some customers have reported encountering rude or inattentive staff, with one reviewer describing a recent interaction where a clerk failed to listen to the customer's concerns. Additionally, there have been instances where the handling of mail and packages has been less than satisfactory, such as mail being shoved into the mailbox without care. Overall, the United States Postal Service at this location aims to provide a secure, reliable, and affordable delivery service, with a focus on customer satisfaction. While most customers have had positive experiences, there is room for improvement in maintaining consistently high levels of customer service.

1. McHenry, Illinois