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October 2023 by d.j. Robinson
Got right in for a tire change, John is a wealth of knowledge. ??
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October 2023 by tj express, llc
DO NOT COME HERE Or CALL FOR A ROAD SERVICE, I repeat,On Wednesday September 27 I break my trailer door hinges then call this guy and asked him if he can fix my door hinges then he say bring it over I will put the hinges for you I drove 60 miles to get here when I come his shop he look at my trailer and he say I have the hinges they are $40 each and we charge $85 an hour but I can’t do it now go to the truck stop then come back in the morning, he also say we don’t give estimates,i when back in the morning he fixed my trailer door hinges with in 53 minutes I start my clock timer when he put his tools behind my trailer and stop clock timer when he took his tools back then then he charged me $568.71Hinges 49.95 each total $199.80Labor $300Unknown $51.92Tax 16.99When he finished my trailer he say we charge $150 an hour and $49.95 door hinge,He tell you $85 an hour then when he finish he will charge you $300 an hour,This guy is here to take your advantage.
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August 2023 by Eric Waters
Passing through central Illinois with our travel trailer, we discovered that we had a broken leaf spring. John got that fixed the as soon as the part came in. Back on our way, 30 miles down the road, we had an axle/hub issue. We called on John again and he made his way to us as soon as he could. He not only advised on what would needed to be done, but allowed us to stay on his lot overnight. Although the parts for the axle repair were delayed, John was good to communicate with us the status of things.
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June 2023 by Snahelm1980 Helm
Honest, fast service when our car had a flat tire in the area and we didnt have a spare, on a Sunday at 8pm even!
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March 2023 by Deb Sirek
This shop was a blessing and saved us a lot of aggravation. We were traveling through the area and ran into trouble with a tire. They fixed it immediately and sent us on our way. We were thankful to find them and appreciate their service.Service: General repairs & maintenance
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January 2023 by Cory Moore
Absolute lifesaver. Got a TPS warning just outside Bloomington and watched the tire pressure drop from 30lbs to 13lbs by the time I reach McLean. Lady at Dixie gas station told me about John and I gave him a call. From the time I called to the time my tire was patched, it was less than 30 minutes and I was on the road again. Great work, fast, and fair prices.
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January 2023 by Lauven Maharaj
Do not go here unless you're desperate and can't get anywhere else. That said, make sure you have ample time to make your delivery because this guy takes his sweet time to do simple jobs, and be prepared to be overcharged.
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December 2022 by Nicole Malinowski
Semi drivers stay away! We were told over the phone that they would be able to patch the flat tire. However the nail was to close to the side wall, so instead they charged us $1,000+ for a road call service. Beware, they are not worth it.
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November 2022 by Kara Conover
Does wonders on my car. Need work done go to him. On the plus side he's open 24/7.
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November 2022 by Ronald Branstetter
UPDATE 2: I am happy to report that I change my review back to "5 stars", I was wrong about what I said in the previous "UDATE 1". John did produce a receipt for the alternator and offered guidance on getting a "labor claim" with Advanced Auto Parts. My initial review was correct, John is a quality and standup guy. I apologize for any harshness in the previous update.UPDATE 1: Unfortunately I must change my review to "one star" because my experience with John after he installed the new alternator (see original review below) has been very frustrating. I paid him $700 to install a new alternator and it has been trouble for the past 3 months, two mechanics in St. Louis have looked at the car and diagnosed a failing alternator. I know these things happen, but for the past FOUR DAYS I have talked to John and on every occasion he has promised to send me a copy of the alternator receipt, AND HE NEVER SENDS IT. Can't help but wonder where he actually did acquire the alternator (but I still give him the benefit of the doubt). I paid full retail to have the alternator installed and now am faced with another full charge to get a second alternator installed. Really disappointing because I thought John was a solid, quality standup type person. The mechanics in St. Louis guarantee the alternator and their work for 12 months, so what I would like to propose to John is that he refund me $300, that would be the right thing to do, and he would have still made money on the 1.5 hours he spent working on my car. So what do you say John, will you do the right thing? I will gladly update this review again to let everyone know that you are indeed a quality guy (like I said in the original review).ORIGINAL REVIEW:We were driving from St Louis to Wisconsin, a Honda Odyssey Minivan packed with luggage, two kids and a dog. Suddenly the alternator decided to go out and we were stranded on the side of the highway. We were scared and didn't really know what to do, the Honda dealer in Bloomington Normal Illinois was no help whatsoever, told us it would be two days until they would even be able to look at the car. Several other shops were similar in their response. I decided to try John Graf, he answered the phone and said he would be willing to help us. We were in a serious Jam. John came over and rescued us from the side of the highway and got our van over to his shop. Someone came and rescued My Wife and Kids and dog and I hung around with John until he was able to get the repair completed. I have an interest in repairing things, so I watched the whole process and I can tell you that this guy does very good work. You can tell when a mechanic cares and is particular about his work and that is definitely the case with John. Also he is a very nice person and has quite a life story to share. He has some stories that are unbelievable almost, but they are true and he can prove it :-) I really enjoyed my time with John, even though it was horrible breaking down on the road. He was the Silver Lining to a dark cloud that day. I believe he did a good quality job for me, and he really saved us. Thank you John I hope to see you again under much better circumstances.Service: General repairs & maintenance
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September 2022 by Mark Doolin
CAUTION Anyone wanting custom wheels done do not take them here! All 4 of my 20 x 12s got marred and scratched and they will not take responsibility! CAUTION
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August 2022 by Kirk Laskowski
My wife and son broke down on the highway near this repair shop yesterday. He determined it was the alternator. He charged me $845 to put in a rebuilt alternator. A little overcharge maybe?The battery light now comes on on the dash. Now I have to take it to the dealership and find out what's going on.
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August 2022 by Pamela Miller
Great knowledgeable mechanic! Great prices fast work!
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July 2022 by Thomas Keist
This is a friend of a friend who works on large trucks to autos and in between. Seems like a hard working individual.
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April 2022 by Daulet Nazarbekov
Very bad service, he found the cause of the truck breakdown, sent photos. Waited 4 hours, they didn't even answer
