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March 2024 by Connor A.
Horrible. Their customer service is the worst and extremely unhelpful. Have been here multiple times and today will be my last. They ignore their customers and the ones they do interact with, they treat like idiots. Would rather goof off and act unprofessional with coworkers. Will never come here again.
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February 2024 by Aaron Hines
Awesome customer service, shot out to jaime he went above & beyond on a alternator for me, even had it ready for me when I walked in.
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February 2024 by Manuel pedroza
Jaime best customer SERVICE A++++++
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December 2023 by Jorge Alfaro
I cannot believe I had money credits on my account at this place. And they keep you posted and they notify you. I save $20 on my items today I love these guys
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November 2023 by Jose Perez
The guys are always helpful and friendly. They provide great customer service and treat you with respect.
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November 2023 by Victor Diaz
Don't shop at Autozone if you want your warranties go missing, due too changing phone and their Autozone system that changed. They couldn't even look up my info like years back doing a manual search with my full info and zip code. I am no longer shoping at Autozone. Worst system and customer service ever.
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October 2023 by Kathy S.
Antoni was super helpful! He installed windshield wipers, and a headlight for us quickly and efficiently. The store was very busy, but he was very patient and friendly.
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October 2023 by Penny Hoardaway
It sucks that this place is the only one in my area that always has the parts i need. They either have one employee up front and 5 in the back or on lunch, or all the employees walking round looking at the long line. And the online pickup process is insane. Every other autozone location has orders ready within an hour. This location takes days every single time i have an order. The only upside to this location is Antoni.
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October 2023 by Larena C.
I went in for Windshield Wipers on 9/17/23 with no clue as to where to start. Antoni L. Was super friendly and helpful. He show me a range of wipers from Good, better, and best and we chose wipers that were in my price range. Antoni chatted with me while installing the wipers quickly and sent me on my way. This was a great experience and you now have a repeat customer in me now. Thank for making Auto repair shopping less intimidating for women everywhere:)
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October 2023 by Mr_ Skull2005
Porter Hayes was very helpful over the phone, he then installed my battery and refunded the core. He was very nice and knowledgeable about the different types of batteries.
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September 2023 by J Jones Jr
Exceptional experience today. Had the Manager Antonio L. help me out. I called in spoke with him regarding a new battery and he gave me the options. and told me to come down and they would install free of charge (absolutely great). Arrived at the store and the customer service was great despite be understaffed. Toni did a great job with multitasking, assisted with staff needs and also assisting other customers during our transaction. And not to mention he came out and put the battey in on the hottest day of the summer. Kept a positive attitude and even help connect another customers battery in the process. Wonderful leadership and customer services skills in sometimes stressful and high pressure times. Will recommend this location to anyone.Jessie J.
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September 2023 by mikey gomez
Do not recommend the Melrose Park store. I called to check for a part asked Jesus the assistant manager to put it on the side so they don’t sell it. He told me No he will not because he doesn’t know if I’m coming or not. I told him I would pay for it over the phone he said no because he won’t be able to confirm if it my actual card. I agreed with him on that. So I went to the nearest store and purchased the item when I get there to pick it up they don’t have it all I got was an I’m sorry they gave me my refund and proceeded with the next customer. Bad service. Cost me time and money.
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September 2023 by Family of 5
Jesus A was amazing. He was really knowledgeable, helpful and friendly. I was really impressed and will keep coming back to this location if this is the level of service that I'll be receiving. Thanks so much.
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September 2023 by Maria Ortega
I am beyond happy with the service I received this morning with the help of Jesus Adame, he had no hesitation in assisting me with what I needed. Very polite and efficient!!!!! Thanks again
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September 2023 by Israel Hatchett
Got help changing my battery from Jesus A the store manager he was a big help gave great advice and did it in a timely matter great job