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August 2023 by Rodolfo Escalante
Excellent staff ?
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July 2023 by Martha Alicia
Waited for almost an hour, very bad service, only one male agent busy taking care of new customers.
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June 2023 by Alicia
Waited for almost an hour, very bad service, only one male agent busy taking care of new customers.
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October 2022 by Chucktheduck
Terrible since the change over closing my buisness account and personal
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August 2022 by Susan L R
I was there just (2 days) after the name change and it was packed that day (took 3 hours to get an answer)- but today the internal traffic was back to normal (10 AM on a Saturday morning and about 4 or 5 patrons with about 3 or 4 clerks handling them) although from what I overheard- the phone lines are still pretty backed up. This, too, shall pass.
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August 2022 by Rosario Loera
I never had any issue with FirstMidwest bank,But with the new bank is been a nightmare.$180 dollars overdraft suddenly in 2 days is not a good sign.
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July 2022 by Skyline305 GTR35
FMB was super good never had a problem once they merge with old national bank everything is mess up..did not receive my new card on mail and when i call them over an hour on the phone with them without a answer!!
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July 2022 by Melrose Auto Market Corp
Worst customer service ever!!! I have been a customer for over 10 years at Fist Midwest once the merger took place became a nightmare no place to get help for Business Customers. Old National loose my business today and pretty sure more to follow..
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July 2022 by Mar Monta
Business accounts will be close Asap. worst service ever, no customer service at all. I talk to branch Manager By the name Ever did not care at all. ill take my money somewhere else.
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November 2021 by Dwayne Tompkins
Great service. Fast and to the point. Family Orientate bank
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April 2021 by Omar Rodriguez
(Translated by Google) Very kind(Original)Muy amables
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October 2020 by Nancy Lazu
Bad customer service
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March 2020 by Keke
Bye far the worst Customer Service I have ever experienced. The Branch Manager's professionalism is also the worst Customer Service I have ever experienced. He left me and my daughter's sitting in there waiting for over an hour while they took other customers before taking care of us. FIFO still applies. He didn't even follow up with me regarding our Account. Very Racist Actions. ??
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June 2019 by Rosa ayllon
Always nice and willing to help clients
