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January 2024 by Isaac Shelly
I called and spoke with general manager Nicolas Sianez to install driver mirror on 1/8/24. He told me to bring my car in on Wednesday 1/10 @11am and he will take care of it. Came in for appointment the receptionist told me he's in a meeting, So give a few minutes and he should be able to take care of me. I waited for an hour and the receptionist told me he wouldn't be able to service me for my appointment and I would need to come back. I'm truly disappointed Nicolas Sianez wasting my time.
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January 2024 by Nick Spica
Nicholas and his crew did a great job on my vehicle, I highly recommend!
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January 2024 by Svet Abuga
Always perfect
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January 2024 by Latanya Williams
Excellent service
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December 2023 by Dess
The staff were very good with communication. I received updates almost daily about the step by step process. My car came out looking brand new. Friendly staff. Very helpful when I needed to reschedule.
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October 2023 by WriteSbyMercedes LLC
I am very satisfied with the services Gerber Collision & Glass provided for me. My vehicle looks good as new. Thank you very much for keeping me in the loop throughout the repair process and for completing the repairs timely!
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October 2023 by Cindy Sliwinski
Update 9/22/23I returned to Gerber with a question on the bumper they repaired last year. Nicolas spent his own time and elbow grease correcting the problem. I also understand he has been promoted. Well deserved! Excellent service!Nicolas and Lucy get 5 stars for their customer service!Service: Body & Trim
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October 2023 by Irwinna Lane
Everything was great! Everyone was so professional and they kept me posted on what was going on with my vehicle.
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August 2023 by Lucia Michelle
Recommend this body shop 100% !The employees who work here really care about your vehicle and getting it to its pre collision stage ! I will always return to this shop with all my vehicles needs. ?
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July 2023 by Dennis Mitchell
The very best of work car looks great. Very nice staff and helpful with rental
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June 2023 by Roz Fulton
Was all good until I turned on the headlights and they did not come on. Did they tell me this, nope!I would highly NOT recommend this Gerber Collision and Glass.
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May 2023 by Danielle Poole
Great staff with excellent communication! They also work with you on the prices.Service: Body & Trim
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May 2023 by Alejandra Sotelo
So the number one thing i hate about any business is bad customer service.First things first the first time i met the manager he was EXTREMELY RUDE with me.Second the persons insurance brought my car here they were suppose to call me with a estimate on the damage and then i was suppose to give them the go to fix the car or ask that my car be moved to a different place. Well I never got a call i just got a text saying they had started fixing the car.Third issue they had a entire month to fix the car and all they litterly did was paint it .Im having issues with my rear camera so now i have to take time out of my busy schedule to get this issue fixed and btw im not coming here im taking it to a different gerber due to how to manager spoke to me.
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April 2023 by Nezabravka Kristov
Nicholas the manager at the Collision Department did an amazing job with my husband Lincoln Navigator.He was friendly, helpful, professional. Nicolas cares about his customers. Excellent job. Thank youService: Body & Trim
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March 2023 by Vincent Paglio
Excellent experience with Gerber Melrose Park. I brought my car in with a deadline to have repairs completed before leaving for a trip. Nicholas, the site manager communicated via phone almost every day to keep me updated on progress which I highly appreciated. Repairs were completed on time and the works was excellent. Highly recommend Gerber Melrose park for body work.Service: Body & Trim
