-
January 2024 by salvador avalos
Nice services
-
January 2024 by Leo
Love the store
-
January 2024 by Nick Medica
Terrible experience and zero customer service! I bought a non electrode welding machine, my worker said it's the wrong one, returned 2 days later in unopened, new condition, they charged me 20% restocking fee and said nothing about that. Their policy stays: "the restocking fee will be waived if any of these conditions are met - item is unopened and in new condition. 2 weeks later came to purchase other stuff and asked to talk with the manager about this issue and requested a refund for $34. I spoke with store manager Amanda, spent about an hour and she said she is not able to issue a refund because she was not present at the return process and said to call their customer service number. I called them and spent another hour and half and they said they can't give me a refund because they can't override store transactions and suggested to return back to the store and ask them for a resolution. Unbelievably!!! Amanda is a very unprofessional manager, I would never hire her for this position, but probably for Harbor Freight Tools store this is normal practice. Will never purchase from them again and do not recommend them!!!
-
January 2024 by Erick Martinez
My favorite place
-
January 2024 by Natanel R
Great selection of tools for decent prices. The store is medium sized and only carries certain brands that aren’t exactly well known in the wider world of tools.
-
December 2023 by Victor Diaz
I would rate this store 0 stars if possible. The other day I purchased prybars because my old set are worn and broken. I switched them out of packaging with old broken ones since package list lifetime warranty. I go back today trying get warranty refund and told this is not how warranty replacements work. I litterally tell worker and tony manager I didnt see nothing listed on reciept stating your denial of return for warranty. I was told I ahould of had my old ones at time of purchase blah blah blah. It is funny because this store nevers has everything in stock or a lot of stolen items all over place.
-
December 2023 by Jose Hernandez
Being a customer of this chain of stores for many years, I shop in any state, looking for a bathroom, and they were kind enough to deny me in a very peculiar way, adding that there is no bathroom for customers or anyone outside the store or customer. How nice?
-
December 2023 by Andrew McGuire
Closer to home, I'm happy
-
December 2023 by David De Lise
Melrose Park location is really bad. Due to the manager whose name I believe is Tony. Been an ITC member for a few years and have probably spent a few thousand dollars in the past two years at various HF stores. Went in a few weeks ago and was browsing (had some HF b-day money) and needed to use the bathroom. They keep a combination lock on the doors. When I inquired about using the bathroom I was denied (by the manager who also seemed to have an attitude) and told that was for customers only. I tried to tell him I was a customer and an ITC member, but he didn't seem to care. If I could leave this location 0 stars I would. What a real winner....
-
November 2023 by Omar Flores
Great selection of tools. Always have good deals on the tools I use most like grinders and belt sanders. They have a pretty wide range of cheap to expensive and quality products say for drills or grinders. The staff could use a little bit more training on the knowledge of tools. Otherwise friendly employees.
-
October 2023 by Emma Neff
Love this place. They have most of what I need at reasonable prices. Not everything here is poor quality as a matter of fact I would say it is all of good quality.
-
October 2023 by Martha Jolene
They are always available whenever we need help. Usually, I can get everything we are looking for.
-
October 2023 by harris hayes
got whatever you need outstanding job WELL done!
-
September 2023 by Val S
Doesn’t matter how much money you spend at this Melrose Park store. Don’t ask to use the restroom because you will be denied. Never again will I step in your store.
-
September 2023 by Erik Wessing
Harbor Freight is a great place to buy a tool you only need to use once or twice.
