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July 2023 by GUSTAVO ARZANI
The employees are really rude at this location
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June 2023 by Bradley Kleckner
Same exact goodman coil was 30% higher than 2 other goodman distributor in the area. Only problem was others didn't have in this area. Always gouge you if you don't watch them
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June 2023 by C M
Planned to get my material Saturday morning for a Monday morning service call and when I arrived at 8:39 they were closed. They need to update their hours on the web so folks can plan accordingly and not waste their time.
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June 2023 by Catrice M
Planned to get my material Saturday morning for a Monday morning service call and when I arrived at 8:39 they were closed. They need to update their hours on the web so folks can plan accordingly and not waste their time.
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May 2022 by Monica
Respectful staff. Happy to do business with them. :)
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September 2021 by Jose Moir
I called there ahead of time to see if they had a small scale and the young lady I talked to actually pulled it aside for me. Now this is great customer service.
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June 2021 by Dakota Taylor
I LOVE JOHNSTONE BUTTTT, this specific location is extremely rude. They don’t mind wasting your time, and what irritates me the most is they asked me to me to wear a mask when they were not wearing them theirselves. Contemplating taking our account somewhere else
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May 2021 by T P.
Management at Melrose Park has no customer appreciation. After spending over $200 on copper parts they wouldn't accept a return of a few extra copper elbows. Telling me "I don't care what you do with them". Apparently, since I'm not a big business, my cash invoice means that I couldn't return any parts - although I wasn't told that policy at time of purchase and it wasn't printed anywhere on the invoice.
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February 2021 by Manuel Escalante
Ordered compressor from here. The guy from Johnstone said if I expedited the part, there was a good chance it would come damage and standard shipping should be OK. I went with standard shipping and few days later compressor comes damaged. I had them order a new one, few days later the compressor comes damaged again. Seriously? It wasnt as bad as the 1st one so i tried to get a price reduction on the part, they tell me that they can only take 24 dollars off. SMH! They can keep there damaged compressors.
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November 2020 by Yehudah Bernath
thank you for your help.
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November 2020 by Antonio Gonzalez
Didn't had the part
