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January 2024 by Sherita Scott
I ordered a bouquet for today went to get you can tell was a rush job 3 balloons were already deflated one flew off the string. So now it defeats the purpose of picking them up never again will I shop at party city
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December 2023 by Carlos Ornelas Barrera
Poor service I went to do a exchange I pay with my card they told they need detail date when I purchased come on don’t you put a card in the system and everything comes out you have no costumers and you don’t want to help they should just closed that store.
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November 2023 by Dariann Laracuente
A decent place to buy a last minute costume or costume accessories. The best time to go is before Halloween. Otherwise, you're left with what's on the floor. Prices are a little on the expensive side, but hey, it's for Halloween and other occasions ?
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October 2023 by Lynette Westmoreland
The customer service was very polite and helpful with my custums
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August 2023 by Roschely Ortiz
Good place to go for all your party supplies
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July 2023 by Mango squeeze
I don't go anymore because they got rid of the little bins of party favors ?
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July 2023 by Tina G
My order wasn't ready and they actually couldn't find my balloon order that I actually ordered the previous day by the same individual. I will say the night before I came on and was told 29 minutes untie closing. Then someone else comes in and they said 19 minutes until closing, then 10 minutes until closing, then 5 minutes until closing and girl locks door at that time. Omg... I have never been somewhere that they just keep announcing closing time. I work with customers and we never mention not one time that we are closing. We just lock the doors at correct time and wait for our customers to go. I believe it was the Spanish grown lady that kept doing that. PLEASE STOP! ITS ANNOYING AND DEFINITELY NOT THE RIGHT THING TO DO. Also lots of workers but I asked 2 a question and was ignored probably cause they wanted to go home, avoided me and walked away.
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June 2023 by Vesela Ilkova
Not a good customer service! Needed to wait 1 hour even being first customer and 5 workers were walking around the store couldn’t get 5 balloons ready??! Had to wait an hour… please you can do better for your customers!
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May 2023 by marisol
Party City is definitely overpriced, but they have awesome items. My daughter loves just browsing around. I usually buy basics at larger stores, and specific items at PC to give it that extra touch!
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March 2023 by Agata
Staff at that location are awful, like it’s punishment for them to be there. Specially lady named Jessica, she was extremely rude. Cashier lady told me it’s going to be 30 minutes wait for balloons, I was in rush, I see two lady’s one cashier, one was just standing there. store was pretty much empty. So I ask why? it looks like she can do that now, and “she” “Jessika” told me if I don’t lower my voice, it’s going to be 45 minutes. So I start disputing wit her. Ask for my many back she ask me to go back in line she will get to me!!! Wow just wow. Never coming back there!!! Find people who wants to work and are pleasant! This was ridiculous!
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February 2023 by arcane2152
I was looking for decorations for someone who's retiring and I found what I was looking for. I give the store two thumbs up.
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January 2023 by Monica Biernacki
I just had the worst experience at this store, after spending a lot of money! The manager was so rude, clearly annoyed that I wanted to buy a balloon drop they had displayed. He was irritated that he had to get a ladder to get it down, misquoted me the price (said it would be $45 and it ended up being $65) and was completely unapologetic about their ability to help me bring it out to the car. I get retail can be tough but I was a nice customer up until he was so awful! Never going back in there again.
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November 2022 by da66yy
Party city was empty of other customers. Workers were nice & helpful.Main problem was low stock. Had to mix colors & designs. Otherwise, the experience was ok. We mostly got what we came for. Prices seemed reasonable.
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November 2022 by Victor Sanchez
I buy customs for my babies, nice collection, service it's great, help me about them
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November 2022 by Lady Curls
Great timing, not packed. Quick in and out. Customer service was great. ?