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March 2024 by Jack Solesky
I recently visited the Pearle Vision in Melrose Park and it was wonderful. All the girls that helped me were very courteous and knowledgeable. When I went in for my eye exam it was definitely the most comprehensive exam I've ever had. They put me with Dr. Blackett and he was very young and I got a little worried. He was extremely knowledgeable and nice. He found an issue in behind my eye that I would have known about. Bottom line is this place is fantastic
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March 2024 by Urany Aguilar
Every time I visit it has been a great experience, everyone is friendly and welcoming, not to mention Grace always knows just how to help me in picking out the perfect frame!
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March 2024 by Yuli balderas
Maggie is wonderful
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March 2024 by Peter Buciak
Maggie thank you
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March 2024 by Linda Martinez
Monica was very helpful. She answered all my questions that I had, and had a lot of experience doing this job. Thanks
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March 2024 by Susan S
Esmeralda was huge help ! She was patient while we picked out frames and explained the difference clearly between the different options available
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December 2023 by Alexis Rios
Jahaira was so helpful in finding the right pair of glasses for me and did not struggle at all. I was completely impressed with their professionalism and customer service . Will be going back!
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December 2023 by edwin sandoval
Had great a experience. Was in and out very quickly. Grace was very helpful and professional. She provided a very positive atmosphere.
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December 2023 by Naye Gonzal
Very good service, really clean. There was a lot of glasses to choose from so I asked someone to help me and I remember her name was Jahaira she was really nice.
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November 2023 by carmen perez
Back in August i took my 5 year old son for a routine eye exam. He saw Dr Lang. Dr Lang noticed something unusual in my sons eye so he recommended to see a specialist and so we did. It turns out my son has Coats disease and was caught in an early stage, so thanks to Dr Lang my son is getting the treatment needed to prevent him from losing his eyesight. There is no cure for this disease but there are treatments. I am soooo happy Dr. Lang was so efficient when seeing my son. THANK YOU!!!!
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October 2023 by Wanda
Had a great experience at Pearle Vision starting from the front desk receptionist, Dr. Blase, and to checking out after getting a new pair of glasses and contacts. Dr. Blase is great doctor and listened to me and helped me choose the right prescription. There was a variety of frames to choose from and price ranges. Everything and everyone was great! I’ll be keeping Dr. Blasé and this location as my go to!
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October 2023 by imani sewell
Maggie assisted me today with adjusting my frames. She was extremely pleasant and made sure my glasses where to my liking. Thank you for your great customer service !
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August 2023 by John Y.
Customer Service: Excellent.Optometrist: ExcellentFrame Selection: ExcellentLenses: Horrible!I got a pair of glasses with the works!Progressive , transitional, lenses with every coating offered. Hands down the MOST EXPENSIVE GLASSES I'VE EVER PURCHASED by at least $300!Within the first month I started noticing abrasions on the lenses just from cleaning. Plus whatever I'd going on I have to clean the lenses about 5-6 times everyday because something is attracting dust and grime. Went back in and learned that there's no warranty whatsoever. "Sorry, there's nothing we can do." You know, I want to get angry at the employee, but it's not her fault. So now I'm just mad.So I kept using these terrible glasses for another cpuple months as more and more abrasions seem to be added weekly. Finally, I just gave up and bought a new pair from Costco. Paid 60% less for the same lens options, and absolutely zero issues at all after six months; not a scratch. I clean them once in the morning and on most days, that's it!I don't know what's going on Pearle, but hello, Costco, goodbye Pearle!
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August 2023 by Shalamar Molina (Shaly)
I hate to give a bad review, but it is always something with this location. My husband likes the variety of frames that are offered here, but it is probably the 3rd year in a row that we never get a call on when the lenses were ready, we always have to call multiple times & hound them for a pickup day. Very frustrating. And then today, an appt for our daughter, waited 1.25 hours because their system wouldn't show our benefits, after getting my insurance on the phone and getting authorization numbers provided, still no progress. It seems most of the staff was incompetent, dealt with at least 3 employees. I gave up and left. Will try another Pearle Vision in hopes for better service.
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August 2023 by Noel Rey III
Grace was great had the patience as I tried on countless glasses and couldn’t make up my mind. Dr was great, quick and straightforward with you. For a new pt and a script I was there for maybe an hour.
