U-Stor-It Self Storage in Melrose Park, IL, offers a reliable solution for various storage needs, whether for moving, college, or business expansion. The facility is known for its state-of-the-art security features, including unique access codes and an after-hours call center, ensuring that belongings are kept safe. Customers appreciate the convenient online bill pay and the cleanliness of the storage units. The staff, particularly highlighted by customers, is friendly, helpful, and knowledgeable. Maria and Eric receive special mentions for their excellent service, assisting customers with truck rentals and storage unit setups. However, some customers have noted that the temperature-controlled units can be prohibitively cold at night, making it uncomfortable to work in the facility after hours. Additionally, the bathroom access is restricted after 6:00 PM, which has been a point of concern. Overall, U-Stor-It aims to provide a welcoming environment with a great team ready to assist customers with their storage needs.
The officer in charge was able to explain every details of the contract to my understanding and they way she show me and handle the storage was perfect.
February 2024
Maria was wonderful, helpful, patient and very personable. It was a great experience renting a storage unit fromyour company. Eric, too, was most helpful, kind and friendly. You have a great team.
January 2024
Eric is the best. Very affordable boxes that we needed for O’Hare Airport luggage
