-
November 2023 by Nadia Rojas
Friendly and prompt service. I defintely recommend.
-
November 2023 by Kapil Rajput
The service was great. Jacqueline explained how things work with pricing and everything else.Thank you jacqueline.
-
November 2023 by Gail Winfield
Dr. Lang is great. He is patient, and answer any questions you may have. He is very personable, the entire staff is professional.
-
November 2023 by Kristofer Metko
Quick, easy, friendly. Things were explained well. The optician wasn’t pushy about selling me anything and explained my insurance benefits and costs clearly.
-
November 2023 by Enrico Rodriguez
Dr. Blackett was great and very informative! My issue was with the office. Ive been going to this location for a couple of years and last year I paid for the warranty for my lens. When I scheduled my appointment, I was told by an associate that I would be able to schedule my annual visit and if my prescription changes they would be able to still process a replacement using my warranty. On the day of my appointment (10/30/23) I was advise that is not true and the warranty only covers the prescription used when i purchased the warranty. To top things off when I asked to have a print out my prescription, I get home and realized I was given a prescription for another patient!!
-
November 2023 by Stephen Bednarczyk
Eye exam was great but when it came time to get my glasses they didn’t even try to fix the arm. So I asked them if they could. They did but broke the other one. When I asked what happened they said that’s when they said well you signed the waiver and they couldn’t do anything else.
-
November 2023 by Grissell Reyna
Your staff provides great customer service! The optometrists are caring, patient and listen to and answer your concerns. Thank you.
-
November 2023 by Javier Lozoya
Real nice and informative. Took care of me in a proper time frame and helped with any questions.
-
October 2023 by Shane Serrano
Dr.Blase and Monica were great to interact with. They both answered any questions I had and made sure I understood before I left. I would return again.
-
September 2023 by Andy Grzesiak
I was quite pleased with my exam and felt that Dr Lang was more detailed in explaining my current eye health that prior visits with other doctors. Andrea was very helpful with assisting me with a new frame and lenses selection as well. Her customer services skills and personality were a huge plus. I also appreciated that I had the nose piece of my current frames repaired without any issue.Thank you all!
-
September 2023 by Zoraida Gonzalez
Every time I come to this location, there is always some type of hidden fees that no one bothers to explains or to tell me about until the end. Yesterday was my sons first time trying contacts and I already knew that he wasn’t going to get the contacts on his eye on that very visit. After almost an hour of trying, and being unsuccessful we decided to call it quits. And as we proceeded to pay for his eye exams to my surprise, there was a $55 charge for spending overtime trying on those contacts that I could’ve told them he wasn’t going to get on the first try. It would be nice to get a heads up and say hey this is a half hour mark and he still hasn’t gotten it on after a certain time we will charge you an additional $55 for our time. This seems to be the case every time I go there for myself and my children that no one tells me about fees until the very end I have no problem paying for what I know what I’m coming in for but when there’s additional charges I should be made aware of it so that way maybe I can avoid it because most of the time it is unnecessary. I’ve been a customer of Pearle Vision for the last 10 years or so going to different locations based on where I live and this is my local Pearle Vision, and at this point I wouldn’t mind driving further to not come to this location anymore. I work in customer service, and I always tell my customers upfront what they can be expecting not after the fact and I would appreciate the same in return.
-
September 2023 by Michelle Keyes
Dr.Lang was very knowledgeable by letting me know every step of the exam. He also explained in details the additional exam I took that can detect diabetes, glaucoma, and heart disease.Thank you
-
September 2023 by Ms Carol
Dr. Blase and his Associates are very friendly, professional and skilled in their craft. The office is clean and they have a huge selection of eyewear.
-
September 2023 by Nicole Fierro
The entire staff was very patient during the exam and ensured that my young children felt comfortable even though some stations were challenging for them. They did a great job!
-
September 2023 by Ann Nunez
The doctor and staff are phenomenal. I've been going to them for over 20 years. I wouldn't trust anyone else.
