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February 2024 by Sam D.
Hit a metal object on the interstate at 4:30 AM and was stuck 6 hours from home. Britton's Towing was there ASAP!! Absolutely incredible service and spot on recommendation from the driver on what steps to take to get back on the road the same day. Thank you thank you thank you!
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January 2024 by Tish Barber
Driver was very kind and considerate.. considering it was late and cold as all get out !!
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December 2023 by Craig Stephens
I was at the BP station next door today and pulled into truck fuel island to fuel. I’m driving a huge Anderson Aspen Ariel truck and went to check the oil and saw most of my oil on the ground under the truck. I knew I was probably screwed at that point. I saw Britton’s next door and walked in for help. I did not get the guys name but what a professional to diagnose the problem and get me rolling within :30 minutes. Thank you very much for great service and I know I’ll need a tow down the road in my business so I’ll be calling you for that.
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November 2023 by Aggie 'Underwood' Paul
Was happy with the service until today. Was not advised in advance of fee for credit card. Very impersonal driver. Speeding excessively on the interstate with our antique car on the truck. Ran a solid red light in Marion. Will not call them in the future.
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September 2023 by rhonda cook
Outstanding service! My car broke down, and Joe towed me to the closest car service and they were unable to assist me, so Joe towed me 84 miles back home. Very grateful for his help today!Service: Car towing
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August 2023 by John Jesson
Joe is very knowledgeable and helpful in getting the truck back up and running. Had my wife and two year old son fighting the heat, but definitely not as long as it would have been if we went anywhere else to get serviced. Thank you very much for helping us out Joe!
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July 2023 by Thomas Woodard
Had Larry and Paul come change a tire on my tractor trailer on the side of the road. Fastest tire change I've ever had. Very professional and very friendly!
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June 2023 by Gene Sly
Very helpful
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October 2022 by Monte Reed
They were very fast to respond. We didn't wait long at all. At the time of writing this, they charged $150 to tow from Vienna area to there garage in Metropolis. They kept the car secured in their locked shop. The driver was absolutely excellent. Very courteous and simply a nice guy. They offered my wife and I a ride back to Metropolis. Very pleasant experience for an unpleasant situation.
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July 2022 by Steven Orr
Excellent customer service from William during a tow service.Service: Car towing
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July 2022 by HAROLD SULLIVAN
Helpful
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June 2022 by Fiduccia Family
I am the owner of Optimus Prime. I was invited to attend the Superman Celebration in Metropolis, Illinois. Whenever I travel into a new community, I look for places that allow me to store Optimus overnight safely, as well as provide me with access to several things I need in order to get the truck in a presentable condition after the long drive.I was placed in touch with Brittons, and from the moment I arrived, they were absolutely incredible in every sense of the word. Not only did they provide the facilities I needed in order to clean Optimus, but they provided very safe and secure storage for him during non-event hours. Their staff, particularly Angela and her husband Larry, went far above & beyond in accommodating my stay while in town.After spending severals days here, it is clear to me that the folks who work here are not only true professionals, but they are family. They treat their customers with respect, honesty, and genuine customer service. I know if I ever pass through this region again, that I will make it a point to stop and say hello and just remind them how appreciative I am for everything they did for us.Thank you to the entire team, stay safe, and ROLL OUT!
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May 2022 by Claudia Gonzalez
Brent is a really good guy. He came and jumped my truck. Really a huge help. Even after he jumped my truck. All around a good guy. I will definitely give him a call if I have any other problems with any of our vehicles. I will refer any of my local friends to his company. Thanks again for all the help today!!
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April 2022 by Matt Strickland
Had a tire with a nail in it on my semi truck, they come in and patched it for me in probably less than 15 minutes. Did it for a reasonable price and seemed like good people.
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March 2022 by Adam H
What a great shop. My girlfriend, my two bulldogs, and I we’re on our way back to Tennessee from Illinois yesterday. The alternator went out on my truck and we were able to limp it in and randomly found Britton‘s. I called the number on the sign and a mechanic showed up within 15 minutes. Replaced the alternator and we were back on the road within 2 1/2 hours. We talked the whole way home how lucky we were to find such a great place willing to help on a Sunday afternoon. Thanks again!