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December 2023 by Carone Coleman
I have not been to Holiday inn ever since I was a child. I didn't know Holiday inn Express offered such luxurious rooms with all of the amenities and all the comforts of a four-star hotel. I was really impressed by Holiday inn thank youRooms: Again as I said I did not know the Holiday inn offers such luxurious rooms I was very impressed with the size of the room and the amenities in the room thank youNearby activities: They're almost 15 to 20 restaurants right in the immediate vicinity of the Holiday inn Express. So there were many options for food over my 5-day vacation there were also indoor pool and other activities for the children it was just had a great time thank you.Food & drinks: The food and the drinks were spectacular and I have nothing bad to say about Holiday inns of food and drinks
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December 2023 by Nick Schroeder
Close to Paducah, Metropolis and Fort Massac Park. Some decent food options nearby. Rooms have safes if you need one. Free breakfast. Staff were attentive and friendly. Good value for its location.Rooms: Rooms are clean and well setup
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November 2023 by Lisa James
The room was comfortable, we had a suite. The bedroom area was clean and the bed and couch were comfortable. the kitchenette area was ok, the tile floor was gross. Missing grout, broken tiles and slanted floor. Bathroom was updated sort of, nice shower fixtures and doors but the floor was a continuation of the kitchenette, cracked, slanted etc and the shower pan was old and dingy. Definitely not a 4 or 5 star room. Breakfast was good, hot food and cold, juices and good coffee.
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October 2023 by Debra Thompson
Luggage carts are horrible, my suitcase kept falling off. Breakfast was horrible. Biscuits were burnt. The bathroom was way too small. The only good thing I can say was the beds were comfortable ? and the lady was very nice at check in.
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October 2023 by Kris Schwennsen
Room was nice but a little pricey. Breakfast was good, I loved the omelets! The food area was as hot as a pistol though to go into. We did get a nice discount as we checked in later.
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October 2023 by Evlinda Joy Jensen
It was higher priced than I would normally pay. But I treated myself to a room with a whirlpool bath.The jets didn't blow very good though.The room was beautiful.Both my service dog & cat were allowed.Had to smoke outside. That was ok.They have an indoor pool & work out area.They had coffee makers in room, nice Lil fridge.Had a pantry & items like ramans,candy bars, a fridge with sodas & a freezer with ice cream bars. They also have breakfast ( food could have been better though.)Everyone was nice.It's Quite & Peacefull.It is down past the ACEs truck stop & motel 6, on the corner of a dead-end road & a circle around road that comes back out by motel 6 if you go left & follow it around.I would go back.Rooms: Clean, nice, spacious, comfortable, ample space for clothes & luggage & even had a small closet& a large walk-in closet. When I entered the room & it had a safe in the room. Decent fridge,kurig coffer maker with green mountain coffee. Extra large private bath with large walk-in shower, a whirlpool tub ( the jets should have had more pressure) & toilet.They had large bottles of Actual Dove shampoo & conditioner & bath soap.Also, by the sink was a bottle of hand soap & lotion.Very classy. The first motel/hotel I've stayed in,that did not have the little bars of cheap soap or shampoo & conditioner in 1.Nearby activities: Being the home of Superman, you have the big Superman on the square, which is approximately 3 miles.There is Fort Massac Park. Harrahs Casino & Motel.And The Legal Thirve Marijuana Dispensary. That,I highly recommend to anyone adult *(over 21), looking to enjoy the legal Marijuana.Safety: I felt safer there than I have in alot of motels I have stayed in over the years.Food & drinks: They have breakfast.& a pantry with assorted foods & sodas you can purchase.In Room Kurig coffee maker & Green mountain coffeeNoteworthy details: Pet friendlyRooms spacious,Clean,Quite,Secure, comfortable beds.Offers rooms with whirlpool tubs & large walk-in showersBreakfastIndoor poolWork out area.Thank You to The Great & Nice Staff.
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September 2023 by Jeanne Lagas Ruoff
Wonderful, large suite. King bed was very comfortable. Room was clean. Free water bottles on arrival. There is still no a/c in the hall on the third floor. We stayed on the second floor. Took a minute to figure out that there are indeed blackout curtains. Excellent hotel. Would stay here again.
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September 2023 by Ronnie McKnight
Breakfast was great. Exceeded my expectations. Rooms comfortable and clean, spacious. Beds are great. Pool, hot tub ,and sauna are available to use.Would highly
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July 2023 by Stephanie Zundel-Smith
Room was moderately clean. Luggage carts were pretty terrible and not only did our bags fall off it but I witnessed other customers having issues. Shower head pressure was fantastic but also sprayed water all over the floor. Breakfast was complimentary and moderate at best. Location is right off freeway and very convenient.Rooms: Very spacious but spacing was fairly terrible.
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May 2023 by Cocoa M.
This was very good. Staff was excellent. Pool and exercise room great. Breakfast buffet much better than average, with hot cheese omelets, biscuits, and stuff for meat lovers. A few nit picks, as the biscuits were burned both days, but there were English muffins. The orange juice from the machine was very watery, so it takes a lot of orange juice. Coffee a bit weak. This is a four star place, and it is nice.
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May 2023 by Rachel Powell
Where do I begin with this amazing hotel? Phenomenal location easy to get to the staff was beyond amazing! The room was perfectly clean not one complaint the most comfortable hotel bed I have ever slept in six pillows a piece soft fluffy towels and a breakfast to die for! The hot tub was amazing the pool was amazing I have not one bad thing to say about this amazing hotel and it's staff! My last morning there there was a little girl about four maybe checking out breakfast telling the gentleman who I am assuming was the manager she wanted bacon he tells her what we have turkey bacon no no turkey bacon she says how about cookies you have any cookies for me? He went over and bought her out of his pocket cookies from their little vending area. It was about a 15 minute interaction and it was the sweetest thing I have ever seen! More hotels need to take cues from this place because any holiday and express I have ever stayed at has always made me feel like I was at home. This one however went above and beyond!Rooms: I had six pillows on the most comfortable queen size bed I have ever slept in in my life at this hotel. Will equipped with my own Keurig bottled water in my refrigerator plenty of creamer and sugar and four Keurig cups I was impressedNoteworthy details: With Paducah Kentucky just a stone throw away this place was amazing quiet they actually have a business center that works! That nowadays is a rarity. Amazing staff I cannot thank you all enough
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November 2022 by C P.
We've stayed here numerous times as it's a half way point between my sons place and home. They always have the friendliest staff and everything seems clean.
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August 2022 by Richard N.
Few bad things.Musty smell.Mold in shower.Things were not cleaned in room, dirty lamp shades, dirty curtains, sheets needed to be replaced, dust on all surfacesExhaust fan hanging out of ceiling.This room must have not been opened and cleaned in a while.This room was even an upgrade!
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April 2022 by Kyle U.
I've stayed here 3 times over the last few weeks and will keep coming back when I'm in the area for business. The front desk staff are always nice. Good breakfast spread in the morning, and the rooms are updated to current holiday inn express standard. Nothing fancy and your expected HI experience. Plus the price can't be beat considering Paducah hotels 5 minutes down the road are $30-$40 more expensive per night!My only complaint is the very slow elevator. I took the stairs a lot but I don't mind that at all.
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September 2021 by James R.
This would be my 7th Holiday Inn I have stayed in over the last 4 weeks, and most are fairly decent, but I was very disappointed in the Metropolis, Illinois location. Upon arrival the desk welcome could have been better but we'll overlook that. When we walked in the room all looked good until we went into the bathroom. Somewhere between when the room was supposed to be cleaned and COVID sanitized, someone came in and did some caulking around the toilet and shower leaving caulking on the toilet seat and using a towel to wipe off his caulk tube. So, with that said, we had to use another towel to wipe off the seat and get it off our hands. Next morning I relayed what had happened and the lady at the desk acted like she could care less. Oh yeah...sanitized means nothing.
